Author Topic: how to enable the mail shield  (Read 10830 times)

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gs2088a

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Re: how to enable the mail shield
« Reply #15 on: March 17, 2010, 12:29:11 AM »
I'm had a similar situation with Comodo.  The Windows FW was off, and every time I rebooted my PC, MS would be disabled/inactive.  I would reactivate it, reboot again, and it was disabled/inactive.  Luckily I had a ghost image of my computer before I tried to change to it, so I restored my computer.  What the heck is going on?

gs2088a

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Re: how to enable the mail shield
« Reply #16 on: March 21, 2010, 12:19:58 AM »
DATE WRITTEN UP: 18 Mar 2010, 11:06
===================================
I attempted to go to Avast5 and Comodo4. After several days of fustration, it looks like I will be staying with Comodo3.x and Avast 4.x for a bit. However before I explain why, I have to set something up, so you understand some of my comments.

When I get a new computer, I repartition it and format the partitions. On my notebook the HDD is partitioned out as:

1. Partition name (SYSTEM): The normal stuff
2. Partition name (INSTALLS): Most of my install distributions (e.g. CDs copied to directories, to make installs quicker). Examples:

\00-INSTALLS\00-CURRENT_CONFIG\(FREEWARE)_CCLEANER
\00-INSTALLS\00-CURRENT_CONFIG\(FREEWARE)_MOZILLA
\00-INSTALLS\00-CURRENT_CONFIG\(FREEWARE)_SPYBOT
\00-INSTALLS\00-CURRENT_CONFIG\(RETAIL)_PERFECTDISK_7_RETAIL_CD

3. Partition name (GHOST): Images of my computer at stragetic points during the build process:

01-BASIC WINDOWS XP PRO
02-DRIVERS
03-SP3
04-SP3-AVAST-VNC
05-SP3-GHOST-ZIP-TXTPAD-ACRO-PTR
06-SP3-WIN-UPD
07-SP3-WIN-UPD-SETTINGS-CHGD
08-SP3-OFC-(2007)-PRO-OFC-UPD
09-SP3-APPS-AVS-PSE-NO-BDS4(JCL3)_MYSQL
10-SP3-BDS4(JCL3)_MYSQL
11-SP3-BDS4(JCL3)-FF3-RF-PSE-AVS_MYSQL-FF3
12-CATCHUP

I have these ghost images, plus my backup files also on external HDD (two copies [other than the above] of each of the ghost, and the last 6 backups).

Periodically I backup my computer (files I have chosen, plus other things) into ZIP files. Before major changes are made to my computer, the computer is also backed up via ZIP files, and also a GHOST image made.

Finally, before talking about AVAST/COMODO, let me explain one more thing. When I add software (say for instance new "apps" in this example), I will backup my computer, restore to step 08 above, and complete the install process from that point, ghosting it at the same points. In this way, I have pristine copy of my computer in the event something goes wrong.

For instance, say my computer crashed two days after my last backup. I would take step 12, restore my computer in a pristine condition then recover my files via WINZIP, and I'm back in business, with only a couple of days of lost data. But, when it comes to e-mail, I still have copies on the server, that I can restore them from. If I do a lot of work on the computer, I then perform an incremental backup (files that have changed since the last full backup), and so my loss of data is minimal.

I know the above was a lot of info, but it was needed to understand what I'm not going to say about COMODO/AVAST.

A couple of days ago, I was upgrading to AVAST5/COMODO4. So, using the above, I restored "03" and moved forward from there. Each time AVAST disabled the MailShield when I rebooted the computer. At first, I just blew it off, waiting until I completed step "08" (Office - thinking it was because office wasn't installed). However, even with Outlook AND Avast properly configured for SSL scanning, my computer on boot up would have the mailshield disabled. I would re-enable it, it would work fine. I would reboot, and it was disabled again.

So, I restored my computer with the previous build step "12", recovered by files, and went on. At this point I was on Avast4/Comodo3. Last night I decided to try it again. Since I hadn't deleted the previous ghost images from trying to install AVAST5/COMODO4, I ghosted my computer as it was (with everything in place), when restored step "08" from the AVAST5/COMODO4 build.

The same thing occurred. Since I had multiple e-mail accounts, some using SSL, some not, I did the following:

1. Removed all SSL accounts, rebooted 12 times, mailshied was enabled each time.
2. Restored the e-mail accounts (via registry script) back to what they were before #1.
3. Deleted all non-SSL accounts, rebooted 8 times, mailshied was disabled each time. I confirmed after the first reboot, that all SSL accounts in outlook was configured as AVAST help file said to.
4. Restored the e-mail accounts (via registry script) back to what they were before #1.
5. Rebooted 10 times, mailshied was disabled each time. Confirmed before the first reboot that the SSL setting were as instructed by AVAST.

So, at this point, I used the ghost image I took before this test to restore my computer.

I'm not the only one with this problem. I've Googled it, and there are other having similar problems. So at this point, I don't recommend going to AVAST5.
=============================
It would really be nice if AVAST would explain what the scoop is!

Offline Asyn

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Re: how to enable the mail shield
« Reply #17 on: March 21, 2010, 12:58:21 AM »
I'm had a similar situation with Comodo.  The Windows FW was off, and every time I rebooted my PC, MS would be disabled/inactive.  I would reactivate it, reboot again, and it was disabled/inactive.  Luckily I had a ghost image of my computer before I tried to change to it, so I restored my computer.  What the heck is going on?

had same issue here - 2 restarts fixed it...
don't know why. but worked.
asyn
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Offline Asyn

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Re: how to enable the mail shield
« Reply #18 on: March 21, 2010, 01:02:31 AM »

I attempted to go to Avast5 and Comodo4. After several days of fustration, it looks like I will be staying with Comodo3.x and Avast 4.x for a bit.

advice:
use avast 5.
use comodo 3.14 till errors from 4.x r removed.
asyn
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0