I have a client who runs Microsoft Office 2007 Small Business. If Avast Professional 5.0 is installed he can't save any documents in Word 2007, excelt for PDF-files. The save-dialog does not appear. Even if you click CTRL+S (to bring up a save-dialog) nothing happens.
I thought it was an error in word so I searched all Word-forums, but to no avail. I then uninstalled Avast and the problem disappeared. When I reinstalled Avast the problem came back. I can not disable any shields in Avast, that does not help.
If I start Word in safe mode (winword /safe) I can save files, but Word is also limited in other areas.
The computer with the problem runs Windows XP Professional (SP3) and Office 2007 SBE. There is no problem in Excel, only word is affected.
Another problem is that search is limited/disabled. When I click search on the start menu and try to search for all files, nothing happens. Also when I try to "go back in time" with help and support (also on the start menu) nothing happens at all. As I said, when I uninstall Avast everything is back to normal.
Hope someone can help me out.