Hello! im not very computer literate so simple answers please!!
I recently had a virus warning come up randomly from a company called "Personal Security" saying i had over 40 various virus' and trojans etc and 2 buy their product. I was very wary as id never heard of them before and it was american. I went to renew my McAfee anti-virus but it came up an infected site&closed the window, so i tried the norton website and the same happened again. I eventually managed to get onto the avast website and bought and downloaded the anti-virus, added the license and done a thorough scan. This came up all clear but this bloody personal security thing kept coming up saying my comp was infected and they had somehow put an icon on my screen?? i spoke to a friend who suggested doing a system restore to a date before the "infection" occured, install a spybot and all should be well as iv got my avast anti-virus and my spybot!! but here's the problem........ i've now done the system restore, no more "personal security" in my icons but also no avast icon or anti-virus??!!! i've paid £30 for 2yrs worth but now no anti-virus!!! how can i download it without paying again?? PLEASE HELP A DAMSEL IN DISTRESS!!!