HJT Log.. help need to remove O1 hosts please

[wiblet]

Hi All


I am trying to fix my sister in law's laptop as it was running silly slow and obviously bugged up to the eyeballs! I downloaded and ran malware bytes anti malware and it found 921 bad files! I also installed avg. The computer is running a billion times better but there is still a problem that i cant seem to sort out. Whatever it is will not allow me to connect to anything google. Could someone have a look at the highjackthis log below and tell me what I can do to rectify this problem? I know I've got to deal with the host files starting with O1 but am unsure how to.

Thanks in advance,

Debby


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:21:11, on 14/03/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Widcomm\Bluetooth Software\BTTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG9\avgupd.exe
C:\Program Files\AVG\AVG9\avgscanx.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Documents and Settings\User_01\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O1 - Hosts: 64.86.17.32 google.ae
O1 - Hosts: 64.86.17.32 google.as
O1 - Hosts: 64.86.17.32 google.at
O1 - Hosts: 64.86.17.32 google.az
O1 - Hosts: 64.86.17.32 google.ba
O1 - Hosts: 64.86.17.32 google.be
O1 - Hosts: 64.86.17.32 google.bg
O1 - Hosts: 64.86.17.32 google.bs
O1 - Hosts: 64.86.17.32 google.ca
O1 - Hosts: 64.86.17.32 google.cd
O1 - Hosts: 64.86.17.32 google.com.gh
O1 - Hosts: 64.86.17.32 google.com.hk
O1 - Hosts: 64.86.17.32 google.com.jm
O1 - Hosts: 64.86.17.32 google.com.mx
O1 - Hosts: 64.86.17.32 google.com.my
O1 - Hosts: 64.86.17.32 google.com.na
O1 - Hosts: 64.86.17.32 google.com.nf
O1 - Hosts: 64.86.17.32 google.com.ng
O1 - Hosts: 64.86.17.32 google.ch
O1 - Hosts: 64.86.17.32 google.com.np
O1 - Hosts: 64.86.17.32 google.com.pr
O1 - Hosts: 64.86.17.32 google.com.qa
O1 - Hosts: 64.86.17.32 google.com.sg
O1 - Hosts: 64.86.17.32 google.com.tj
O1 - Hosts: 64.86.17.32 google.com.tw
O1 - Hosts: 64.86.17.32 google.dj
O1 - Hosts: 64.86.17.32 google.de
O1 - Hosts: 64.86.17.32 google.dk
O1 - Hosts: 64.86.17.32 google.dm
O1 - Hosts: 64.86.17.32 google.ee
O1 - Hosts: 64.86.17.32 google.fi
O1 - Hosts: 64.86.17.32 google.fm
O1 - Hosts: 64.86.17.32 google.fr
O1 - Hosts: 64.86.17.32 google.ge
O1 - Hosts: 64.86.17.32 google.gg
O1 - Hosts: 64.86.17.32 google.gm
O1 - Hosts: 64.86.17.32 google.gr
O1 - Hosts: 64.86.17.32 google.ht
O1 - Hosts: 64.86.17.32 google.ie
O1 - Hosts: 64.86.17.32 google.im
O1 - Hosts: 64.86.17.32 google.in
O1 - Hosts: 64.86.17.32 google.it
O1 - Hosts: 64.86.17.32 google.ki
O1 - Hosts: 64.86.17.32 google.la
O1 - Hosts: 64.86.17.32 google.li
O1 - Hosts: 64.86.17.32 google.lv
O1 - Hosts: 64.86.17.32 google.ma
O1 - Hosts: 64.86.17.32 google.ms
O1 - Hosts: 64.86.17.32 google.mu
O1 - Hosts: 64.86.17.32 google.mw
O1 - Hosts: 64.86.17.32 google.nl
O1 - Hosts: 64.86.17.32 google.no
O1 - Hosts: 64.86.17.32 google.nr
O1 - Hosts: 64.86.17.32 google.nu
O1 - Hosts: 64.86.17.32 google.pl
O1 - Hosts: 64.86.17.32 google.pn
O1 - Hosts: 64.86.17.32 google.pt
O1 - Hosts: 64.86.17.32 google.ro
O1 - Hosts: 64.86.17.32 google.ru
O1 - Hosts: 64.86.17.32 google.rw
O1 - Hosts: 64.86.17.32 google.sc
O1 - Hosts: 64.86.17.32 google.se
O1 - Hosts: 64.86.17.32 google.sh
O1 - Hosts: 64.86.17.32 google.si
O1 - Hosts: 64.86.17.32 google.sm
O1 - Hosts: 64.86.17.32 google.sn
O1 - Hosts: 64.86.17.32 google.st
O1 - Hosts: 64.86.17.32 google.tl
O1 - Hosts: 64.86.17.32 google.tm
O1 - Hosts: 64.86.17.32 google.tt
O1 - Hosts: 64.86.17.32 google.us
O1 - Hosts: 64.86.17.32 google.vu
O1 - Hosts: 64.86.17.32 google.ws
O1 - Hosts: 64.86.17.32 google.co.ck
O1 - Hosts: 64.86.17.32 google.co.id
O1 - Hosts: 64.86.17.32 google.co.il
O1 - Hosts: 64.86.17.32 google.co.in
O1 - Hosts: 64.86.17.32 google.co.jp
O1 - Hosts: 64.86.17.32 google.co.kr
O1 - Hosts: 64.86.17.32 google.co.ls
O1 - Hosts: 64.86.17.32 google.co.ma
O1 - Hosts: 64.86.17.32 google.co.nz
O1 - Hosts: 64.86.17.32 google.co.tz
O1 - Hosts: 64.86.17.32 google.co.ug
O1 - Hosts: 64.86.17.32 google.co.uk
O1 - Hosts: 64.86.17.32 google.co.za
O1 - Hosts: 64.86.17.32 google.co.zm
O1 - Hosts: 64.86.17.32 google.com
O1 - Hosts: 64.86.17.32 google.com.af
O1 - Hosts: 64.86.17.32 google.com.ag
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: BTTray.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 8264 bytes

[FreewheelinFrank]

Navigate to windows' host file and rename it to hosts_infected- Windows will create a new clean file.

http://accs-net.com/hosts/how_to_use_hosts.html

If the internet connection is through a router, make sure the router has a secure password, or its DNS settings may have been changed too.

[Pondus]

This may be some host file problem....
Have you also tried running

Superantispyware www.superantispyware.com
Hitman Pro 3 - Second Opinion Malware Scanner http://www.surfright.nl/en/hitmanpro

and can you post the Malwarebytes log file ?
if big, down in left corner: additional options > attach

[superhacker]

Dr.web cure it! repair HOSTS

[wiblet]

Thank you both for your replies, unfortunately neither suggestions got rid of the malware. I ran spybot and it found

Fraud.WindowsProtectionSuite  11 entries

Microsoft.Windows.RedirectedHosts 210 entries

When I click to fix the problems it says - 'Unexpected error in fixing problems (cannot create file "C:\WINDOWS\System32\drivers\etc\hosts" Accessis denied)

Is there anything else I can do?

Thanks very much

Debby

[essexboy]

Hi Debby lets try this

Download OTL  to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Under the Custom Scan box paste this in

netsvcs
%SYSTEMDRIVE%\*.*
/md5start
eventlog.dll
scecli.dll
netlogon.dll
cngaudit.dll
sceclt.dll
ntelogon.dll
logevent.dll
iaStor.sys
nvstor.sys
atapi.sys
IdeChnDr.sys
viasraid.sys
AGP440.sys
vaxscsi.sys
nvatabus.sys
viamraid.sys
nvata.sys
nvgts.sys
iastorv.sys
ViPrt.sys
eNetHook.dll
ahcix86.sys
KR10N.sys
nvstor32.sys
ahcix86s.sys
nvrd32.sys
symmpi.sys
adp3132.sys
mv61xx.sys
/md5stop
%systemroot%\*. /mp /s
CREATERESTOREPOINT
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav

• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
    

Could you attach both text files to your next post (it is under additional options)

[wiblet]

Thank you. I have attached both files. Thanks for looking at them for me

[essexboy]

Here we go - this will delete the host file and then create a new one.  I will also remove some other nasty bits

 Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

Code: [Select]

:OTL
O1 HOSTS File: ([1980/01/04 00:40:52 | 000,006,946 | RHS- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O27 - HKLM IFEO\taskmgr.exe¨: Debugger - svchost.exe (Microsoft Corporation)
[2010/03/14 12:33:08 | 000,001,189 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts_infected-
[2010/03/13 23:27:27 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\All Users\Application Data\111e4fd

:Commands
[resethosts]
[purity]
[emptytemp]
[EMPTYFLASH]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
• Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
  

[wiblet]

Thank you so so very much!  I can access google again and the little lappy is running like a dream!

I have attached the file as requested. Is there anything else you can see or am I all done?

Thanks again! I really appreciate it.

Debby

[essexboy]

No that looks good now - run OTL, hit the cleanup button and it will uninstall itself