Hello,
I am (was) an Avast 4.8 pro user for some 4 years now...
I wrote to Avast support a number of times. I did not find the answers satisfactory.
Nor did I find, from the very beginning, the Avast interface anything near simple or user-friendly.
To top it all, I downloaded "Antivir" just to check. As I kept reading tests that repeatedly qualified Antivir one of the three top antimalware on the market.
I ran it on my comp and it found a dozen "trojans" that Avast had not detected.
Besides, and above all, I find the Antivir interface so much more intelligible and so much more rationally conceived than Avast.
So I decided that after some four years with Avast, it was time for me to have a comprehensive antimalware program that was really efficient and so much clearer and easier to handle and manage.
I unistalled Avast from my computer, and that's the end of Avast for me !
Regards,
E. A.