Author Topic: avast bsod  (Read 2591 times)

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cyberpwner

  • Guest
avast bsod
« on: May 11, 2010, 11:08:48 AM »
i got a bsod twice when i exit a sanboxed firefox and quickly right click on the desktop
not sure if avast is causing this

Offline igor

  • Avast team
  • Serious Graphoman
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  • Posts: 11851
    • AVAST Software
Re: avast bsod
« Reply #1 on: May 11, 2010, 11:21:42 AM »
Do you have the corresponding minidump file in C:\Windows\Minidump?
If yes, please upload it to ftp://ftp.avast.com/incoming

cyberpwner

  • Guest
Re: avast bsod
« Reply #2 on: May 13, 2010, 07:34:29 AM »
how do i do that?

Xtreeme2

  • Guest
Re: avast bsod
« Reply #3 on: May 13, 2010, 08:06:59 AM »
Find minidump in C/Windows/Minidump.
Open Windows Explorer, in the address bar (where for example C:\ might be written), type http://ftp://ftp.avast.com/incoming. Wait a few seconds, an empty window will appear. Now drag-and-drop the file onto that window. Thats it.

You can do it with windows commander. Have you ever uploaded anything to any ftp? This is the same.

You can do it with FTP command line utility.

cyberpwner

  • Guest
Re: avast bsod
« Reply #4 on: May 13, 2010, 09:24:50 AM »
i get access is denied error

Hermite15

  • Guest
Re: avast bsod
« Reply #5 on: May 13, 2010, 10:48:31 AM »
do that in Internet Explorer first, then click on the "page" menu, and at the bottom of the list click on open ftp site in windows explorer.