Author Topic: avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict  (Read 5667 times)

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alghorabaaa

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avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict
« on: May 18, 2010, 03:32:27 PM »
Hi,

I have a conflict between the two programs ...

Adobe Photoshop CS5 Extended ( TRIAL version ) can't ( Save or Save As ), and sometimes the program crash when you close it ...

but it works without problems when you disable or uninstall avast, i have same problem in 2 PCs...

thanks ...

alghorabaaa

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Re: avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict
« Reply #1 on: May 18, 2010, 03:53:38 PM »
Screenshots

Offline dagreat8

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Re: avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict
« Reply #2 on: July 16, 2010, 10:00:18 PM »
I am having the exact same issue...it is driving me crazy. I thought I had bad RAM so I replaced all my sticks...please tell me you have found a solution to this problem. Someone help!

Offline pk

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Re: avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict
« Reply #3 on: July 17, 2010, 12:02:39 AM »
interesting, I'll look at it..
downloading Adobe Photoshop CS5 Extended 12 right now..

alghorabaaa: errors are from WinXP SP3, is that correct? PRO or Free?
dagreat8: what's your OS? Thanks.
« Last Edit: July 17, 2010, 12:04:14 AM by pk »

Offline RZPogi

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Re: avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict
« Reply #4 on: July 17, 2010, 04:19:28 PM »
I am having the same issue with adobe photoshop cs5 64bit on windows 7 pro 64bit.
I have no problem on saving files, but when I close the program, it crashes sometimes.
DESKTOP: Win 10, Avast 20 Free, Windows firewall, Malwarebytes free

LAPTOP: Win 10, Windows Defender, Malwarebytes free, Windows Firewall, Mcshield

Offline pk

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Re: avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict
« Reply #5 on: July 17, 2010, 04:54:47 PM »
works ok on my Win7 x64.. so, when it'll crash again (Win7 users only), don't close error dialog, but right-click on taskbar -> Start Task Manager, go to Processes tab, right-click on photoshop.exe, choose Create Dump File.. and send us those files please, thanks.

disPlay

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Re: avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict
« Reply #6 on: July 17, 2010, 06:29:50 PM »
With the avast free version and windows 7 x64 everything works ok with the photoshop CS5

Offline dagreat8

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Re: avast! v5.0.545 & Adobe Photoshop CS5 Extended Conflict
« Reply #7 on: July 21, 2010, 09:04:53 PM »
I am using windows 7 64bit....photoshop cs5 extended....avast pro internet security

The crash happens randomly and I am not able to recreate it. There are two types of crashes that happen:

1. When doing save as (not all the time...randomly) in photoshop cs5, cs5 just shuts down...no error window nothing...just poof....turns off.

2. The other type of crash is during regular cs5 use it will give me an error similar to above about cs5 referencing memory that could not be read...the values are different everytime.

I don't know what to do...is there a way to tell avast to ignore any and all adobe components? I don't want to disable avast but then again I have lost tons of time losing my work....it is driving me insane.
« Last Edit: July 21, 2010, 09:33:08 PM by dagreat8 »