Author Topic: my avast has been turned off  (Read 3053 times)

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Offline tami hamm

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my avast has been turned off
« on: May 20, 2010, 06:28:14 AM »
my avast has been turned off and i cant turn it back on. when i try it says i dont have an account.  i have only used 3 months of my one year svc. what do i do

Offline Asyn

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Re: my avast has been turned off
« Reply #1 on: May 20, 2010, 09:40:57 AM »
Please contact avast..!
http://www.avast.com/contacts
asyn
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Offline DavidR

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Re: my avast has been turned off
« Reply #2 on: May 20, 2010, 03:28:45 PM »
my avast has been turned off and i cant turn it back on. when i try it says i dont have an account.  i have only used 3 months of my one year svc. what do i do

What do you mean by you don't have an account, do you mean the license has expired/invalid, can you post a screen shot of the error message Or copy the full text of the message ?

What version of avast do you have installed avast 5.0 Pro or avast 5.0 AIS ?
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 21.8.2487 (build 21.8.6586.691) UI 1.0.666/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Lisandro

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Re: my avast has been turned off
« Reply #3 on: May 20, 2010, 04:16:16 PM »
Also, check your system time and date and run a full scanning. Some malware could try to make that things to the antivirus.
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