Author Topic: Crash during uninstall  (Read 2051 times)

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nannei

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Crash during uninstall
« on: May 27, 2010, 05:24:31 PM »
While I was uninstalling Avast 5, Windows suddenly crashed (wasn't Avast's fault I believe), so obviously it didn't uninstall properly. Avast disappeared from the programm list and from my desktop, but all the files are still in the Program Files/Alwil Software/Avast5 folder. Help? ???

Offline Lisandro

  • Avast team
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Re: Crash during uninstall
« Reply #1 on: May 27, 2010, 05:55:39 PM »
I suggest an installation from the scratch:

1. Download the latest version of avast! Uninstall Utility and save it.
2. Run the avast! Uninstall Utility saved on 1. If, for any reason, you can't run it, try booting in Safe Mode and doing it from there. Anyway, boot after you've run it.
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