Author Topic: Help!  (Read 1595 times)

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teeneyboppz

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Help!
« on: July 01, 2010, 12:18:18 PM »
I purchased Avast last night online and received the first email confirming my order but haven't received the second one detailing how to install the product. I tried going into "resend license" but it's saying it doesn't recognise my email address.  Can anyone point me in the right direction? ???

Offline Lisandro

  • Avast team
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Re: Help!
« Reply #1 on: July 01, 2010, 01:53:54 PM »
In order to get it, please follow these 3 easy steps:

1. open your existing license file in Notepad
2. go to http://www.avast.com/resend-license.php, fill in the email address you used for purchase, the avast license key which you can find in the license file you opened in step 1, and the verification code
3. hit the "Resend license" button.

In a few moments, you should receive a new license file (called license.avastlic) which you can simply insert to avast v5 (e.g. by double-clicking the file, if avast 5 is already installed on that machine).

Inserting the license key into: avast! Free Antivirus, avast! Pro Antivirus and avast! Internet Security.
The best things in life are free.