Yogi may be for real but I question their competence. I'm due to pay for another year soon, but the program screwed up completely and so I went for support. iYogi. They did the usula remote takeover, predicted armageddom if I didn't take out a contract with them - spent almost an hour analyzing my computer but doing nothing except sell, sell, and pressure sell. Okay, I wouldn't mind a service like theirs and said later when I went completely 64 bit. But in the meantime I wanted my anti-virus (which I pay for!) operational. In the meantime, I use MS free security, as Avast x'd out on the taskbar.
Then the situation changed. From the live chat, I was duly despached to type-chat. But told it would take some time. By now iYogi's people (3 by now) had done nothing but doom talk and sell. They could have, I feel, fixed the problem.
But here's the BAD part. I had to leave for a meeting (all that wasted time)and tried to go on line. iYogi had completely screwed up my internet connection. So I had to pay a tech to come and sort out whatever they'd wrecked while finding out what I should spend my money on. I feel Avast has a duty to those of us who pay to make the product work. If I were just using the free version, I'd not complain. But my advice? Don't let these people near your computer. They only made it worse. I like avast - anyone know if they have an alternate way of dealing with problems - other than iYogi? This is BAD Karma, guys.
