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Author Topic: avast wont open when i click on it  (Read 1727 times)

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avast wont open when i click on it
« on: August 21, 2010, 05:05:44 AM »
i installed 5.0 it said successful and my  security center says its scanning but when i try to open it to access it it says  "application failed to start because its  side by side  configuration is incorrect"   ???????
i cant get to the control center

thanks    scott
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Offline Tarq57

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Re: avast wont open when i click on it
« Reply #1 on: August 21, 2010, 05:26:48 AM »
Hi, Welcome to the forum
Did you reboot after the installation?
What was the previous AV, and how was it removed?
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Re: avast wont open when i click on it
« Reply #2 on: August 21, 2010, 05:36:30 AM »
thanks     i did reboot and i had norton and removed it from add rem. programs
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Offline Tarq57

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Re: avast wont open when i click on it
« Reply #3 on: August 21, 2010, 05:44:22 AM »
Try downloading and running the Norton Removal Tool, available from Majorgeeks (official tool) - click to download under the animated chevrons.

Reboot afterward. See how that goes.
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Re: avast wont open when i click on it
« Reply #4 on: August 21, 2010, 05:48:07 AM »
ok   thanks
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