I grant you it's odd. Do you have an opinion about the loop (system too busy)? This is the last of five computers (HP-W7, XXX-XP, T41-XP, A30p-W2K & VX-98) and I am running avast on all of them. I could retry with a different e-mail, but I wouldn't want to do that unless I had a solution to the loop. When avast is first installed on a system does it automatically do a scan?