Author Topic: Avast won't update anything  (Read 5951 times)

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twomacaws

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Avast won't update anything
« on: September 06, 2010, 05:16:31 PM »
I installed Avast free on a compaq laptop, because it works so well on my desktop.

It installed fine and I registered it....BUT....

it won't update either through the program or from the control panel.

definition update says:-

Invalid signature file.  Setup will terminate.

Program update says:-

There was an error while changing the product configuration.

Thanks




big guy

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Re: Avast won't update anything
« Reply #1 on: September 06, 2010, 05:25:40 PM »
I'm getting close to the same thing. Invalid signature file when I try to update the engine and the program. Thanks in advance for the ehlp.

Offline Pondus

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Re: Avast won't update anything
« Reply #2 on: September 06, 2010, 05:35:11 PM »
What AV did you have before avast ? some machines (like compaq) have preinstalled AV when new ?
Have you uninstalled it ?
Have you run a removal tool after the uninstall so all leftovers are gone ?
Removal tools can be found here  http://uninstallers.blogspot.com/

twomacaws

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Re: Avast won't update anything
« Reply #3 on: September 06, 2010, 05:44:01 PM »
What AV did you have before avast ? some machines (like compaq) have preinstalled AV when new ?
Have you uninstalled it ?
Have you run a removal tool after the uninstall so all leftovers are gone ?
Removal tools can be found here  http://uninstallers.blogspot.com/


Nothing at all was installed on here.  Fully formatted hard drive.

New OS etc everything went great until I tried to update Avast which
was d/l from main site Saturday.

Offline Pondus

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Re: Avast won't update anything
« Reply #4 on: September 06, 2010, 05:52:18 PM »
Have you tried the latest build 5.0.673 found here ? http://forum.avast.com/index.php?topic=63151.0

twomacaws

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Re: Avast won't update anything
« Reply #5 on: September 06, 2010, 06:20:21 PM »
Have you tried the latest build 5.0.673 found here ? http://forum.avast.com/index.php?topic=63151.0

Okay now I have to apologize to you all.

This is the strangest thing.  As I said this was installed Saturday on a nice clean laptop.

It absolutely would NOT do any updates of any kind.  I tried SO many times Saturday and again yesterday.

This morning several more attempts....BUT....I just turned the laptop on to get the new version install and the green box popped up saying Avast was updated!!!!

engine and definitions  current version 100906-0
program 5.0.594

I do not understand this at all.  But it's done and as to why ALL the other
attempts failed is beyond me.

I've even shut down and booted back up to be sure it actually happened!!

This is Vista Ultimate so I guess anything is possible :(

I'm very sorry I bothered you all, and hopefully it won't happen again.  But if it does I have no idea what kicked it into gear.

Thank you for being so nice.


Offline Pondus

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Re: Avast won't update anything
« Reply #6 on: September 06, 2010, 06:22:45 PM »
Computers works in mysterious ways..... ;D

twomacaws

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Re: Avast won't update anything
« Reply #7 on: September 06, 2010, 06:25:09 PM »
Computers works in mysterious ways..... ;D

They certainly do - but this was OTT for me, if I hadn't tried so many
times I could understand it all.

That was a nice way of saying computers can be possessed ;)

Thank you so much

SafeSurf

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[RESOLVED] Re: Avast won't update anything
« Reply #8 on: September 07, 2010, 10:43:13 AM »
Welcome to the forum (you too big guy).  :)

@ twomacaws,  Since your issue is now resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed. 

Feel free to come back any time you need help, to learn something new, or just to ask questions.  We are here 24/7 for your convenience.  Thank you.  :)


Offline CraigB

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Re: Avast won't update anything
« Reply #9 on: September 07, 2010, 10:55:59 AM »
Have you tried the latest build 5.0.673 found here ? http://forum.avast.com/index.php?topic=63151.0

Okay now I have to apologize to you all.

This is the strangest thing.  As I said this was installed Saturday on a nice clean laptop.

It absolutely would NOT do any updates of any kind.  I tried SO many times Saturday and again yesterday.

This morning several more attempts....BUT....I just turned the laptop on to get the new version install and the green box popped up saying Avast was updated!!!!

engine and definitions  current version 100906-0
program 5.0.594

I do not understand this at all.  But it's done and as to why ALL the other
attempts failed is beyond me.

I've even shut down and booted back up to be sure it actually happened!!

This is Vista Ultimate so I guess anything is possible :(

I'm very sorry I bothered you all, and hopefully it won't happen again.  But if it does I have no idea what kicked it into gear.

Thank you for being so nice.


Did you reboot after your initial install as this might have been all it needed.