Author Topic: Constant PC restart after Avast 5 Free program update  (Read 3810 times)

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Offline TMHKR

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Constant PC restart after Avast 5 Free program update
« on: January 09, 2011, 11:09:51 PM »
Hi there, I had a strange problem with Avast today.

After I updated Avast 5 Free to version 5.1.864, the program asked me to reboot Windows, and I clicked "Yes". After Windows XP boot screen, the standard blue "welcome" screen didn't appear - the computer just restarted itself, again, and again, indefinitely. Then I entered the Safe Mode, and disabled all Avast services in MSConfig. That didn't solve the problem, so I uninstalled Avast - the problem was solved. Any explanation on this? :-\

Offline schmidthouse

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Re: Constant PC restart after Avast 5 Free program update
« Reply #1 on: January 09, 2011, 11:18:02 PM »
Hi there, I had a strange problem with Avast today.

After I updated Avast 5 Free to version 5.1.864, the program asked me to reboot Windows, and I clicked "Yes". After Windows XP boot screen, the standard blue "welcome" screen didn't appear - the computer just restarted itself, again, and again, indefinitely. Then I entered the Safe Mode, and disabled all Avast services in MSConfig. That didn't solve the problem, so I uninstalled Avast - the problem was solved. Any explanation on this? :-\

Try latest version of Avast. 5.1.874 it has a number of fixes for .864

Free AV: http://files.avast.com/files/beta/5.0.874/setup_av_free.exe

Isuggest uninstall .864 via Add and Remove Programs and install .874 Clean from installer :)
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Offline TMHKR

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Re: Constant PC restart after Avast 5 Free program update
« Reply #2 on: January 09, 2011, 11:22:52 PM »
.874? Then why Avast update offered me only .864, and reports it as "up to date"?

Offline Silk0

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Re: Constant PC restart after Avast 5 Free program update
« Reply #3 on: January 09, 2011, 11:25:52 PM »
.874 is a pre-release (kinda like a beta) version..

The update from GUI of version .864 to .874 it's not available. (see reason above)
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Offline Rednose

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Re: Constant PC restart after Avast 5 Free program update
« Reply #4 on: January 09, 2011, 11:29:40 PM »
Yes, Pre-Release builds are for testing purposes. Such builds are never offered with Avast! update ;)

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Offline DavidR

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Re: Constant PC restart after Avast 5 Free program update
« Reply #5 on: January 09, 2011, 11:31:46 PM »
Because 5.1.874 is a pre-release build for those who are experiencing certain problems with 5.1.864, it is effectively a fix that you can try to see if it resolves your problem. It isn't currently available on the regular program update path.

See http://forum.avast.com/index.php?topic=68927.0 for more information.
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Offline TMHKR

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Re: Constant PC restart after Avast 5 Free program update
« Reply #6 on: January 09, 2011, 11:32:24 PM »
Thanks, I just found the downloads for .874 version... But since I've solved the problem with PC restarting, I'll keep .864 to see how long will it last :) Thanks anyway!

Offline schmidthouse

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Re: Constant PC restart after Avast 5 Free program update
« Reply #7 on: January 09, 2011, 11:38:34 PM »
Thanks, I just found the downloads for .874 version... But since I've solved the problem with PC restarting, I'll keep .864 to see how long will it last :) Thanks anyway!

.874 was included in my original post ???
In any case good luck with your decision. :)
***HP ENVY 15K LT W10 Pro 20H2 64Bit/750GB HD/16GB Ram/Avast Premium 20.10.2439b/Secureline VPN v.5.8.5262b/ADU v.20.2.921b/ASB v.87b/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 20H2 64Bit/1TB HD/8GB Ram/Avast Premium 20.10.2439b/ADU v.20.2.921b/SANDBOXIE/Prey Project/HotSpot Shield VPN
     
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2002)18.8.2356/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40
LAYERED SECURITY SOFTWARE PROTECTION