avast! Error 10048 - port 25 problem

[tfchk]

I just set up a new computer with Win XP Pro and MS Outlook 2003.

After set up, for no apparent reason, I started getting the error message as follows:

     avast! Mail Scanner Warning
     avast! will not be able to protect outgoing mail (SMTP protocol)
     Error: 10048
     Port 25 is already in use, specify another port value (see
     section "cooperation with other software in 'Manual Setting' of Mail
     Protection in help)

I followed the instructions to edit the avast!4.ini file but the same error keeps occuring.  The wizard states that I should not have to do anything as avast! is already tuned for MS Outlook.

I have tried to find info about this error by searching this forum.  The other messages that refer to the same problem seem to have a conflict with other programs.  I have only Win XP Pro, MS Office 2003 and avast!installed on my computer because it is new.

I think the error started prior to Win XP SP2 being installed but cannot be sure.  Thanks, in advance, for any help to fix this error.

[Eddy]

Setup the mail in Outlook as your isp tells you, than run th mail protection wizzard. See if that solves it. If not, do a search on this board. There are several threads with possible other solutions.

[tfchk]

Eddy, Thanks for the reply.  Yes, I have set uo the info in outlook the way my ISP requires.  The test function in MS Outlook 2003 confirms this.  In any case, I have run the mail protection wizard several times.  It runs normally.  I still have the same error as described in my initial message.

I've done a search of this board for similar errors and all I can find are message threads that report conflicts with other programs.  I don't yet have any other programs installed to cause a conflict.  I am trying to to solve this error before I install anything else.

[Eddy]

Strange, this shouldn't happen. I have to step back here. Other than to manual set everything I haven't another possible solution. Wait for one of the Alwil people to step in. (Shouldn't take long for them)

[Lisandro]

Setup the mail in Outlook as your isp tells you, than run th mail protection wizzard. See if that solves it. If not, do a search on this board. There are several threads with possible other solutions.

Eddy, MS Outlook does not use Mail Protection Wizard  
It uses MS Outlook/Exchange plugin...

tfchk, can you check if avast! plugin is enabled into the MS Outlook?
Depending on the version of Outlook could be:
Extra > Options > Other > Advanched Options
or
Help > About > Pluggins

[Kerim]

I had the same problem, few weeks ago, after I installed XP Pro on one of my PCs.

As far as i remember   I solved it this way:

First I followed the following path,
Start ->  Control Panel -> Add or Remove Programs -> Add/Remove Windows Components (left panel) -> Internet Information Services (IIS) -> details

Then I disabled a line having (SMTP).

The conflict at port 25 disappeared and the error message didn't pop-up  

I read that the disabled service is not important and also uses port 25 (for debugging... using inetinfo.exe)

Kerim
 

[tfchk]

Kerim,

Thanks for the good info.  Problem solved.