Author Topic: Avast Scan doesnt' work  (Read 2730 times)

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berri

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Avast Scan doesnt' work
« on: January 20, 2011, 10:52:34 PM »
After I do a Avast scan, I get a Trojan called Search Hijacker.G.  It is located in the c:\windows\temp\_avast5_\un 

I have Avast version 5.0.677 with XP Pro 3.  I also have stop zilla version 5 and Zone Alarm latest version...

Avast didn't find the Trojan, Search Hijacker.G, Stop Zilla found it....

Does anyone know why this happens after I do a  avast scan and what should I do?  Get the Pro Version of Antivirus avast?  This free version has done nothing to stop the trojans that come onto my machine which is a Dell PC.

I know that for a fact the avast is conflicting with the stopzilla cause it doesn't come up after I boot the machine...

Thanks for any help.

berri

Offline DavidR

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Re: Avast Scan doesnt' work
« Reply #1 on: January 21, 2011, 01:18:01 AM »
That _avast5_ folder is where avast unpacks/sends copies of files for scanning, once a scan is completed successfully the contents should be cleared. So this isn't really a big issue.

Why the contents weren't removed after a scan is the real question. This is usually cause by another security application locking a file to be scanned in the _avast5_ folder, this stops avast both scanning and removing or alerting on it during/after a scan.

What other security software do you have installed ?
I haven't a clue what stop zilla is, but you should exclude the _avast5_ folder from its scans.
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Offline Rednose

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Re: Avast Scan doesnt' work
« Reply #2 on: January 21, 2011, 01:24:00 AM »
STOPzilla Anti-Spyware : http://www.stopzilla.com/products/stopzilla/home.do

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Offline DavidR

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Re: Avast Scan doesnt' work
« Reply #3 on: January 21, 2011, 01:27:03 AM »
Thanks Red, the main thing is for berri to exclude that folder so it doesn't conflict with avasts scanning.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security