Author Topic: 5.1.889 problems  (Read 1785 times)

0 Members and 1 Guest are viewing this topic.

gtrrhythm

  • Guest
5.1.889 problems
« on: January 22, 2011, 07:21:18 PM »
I have Windows XP. I upgraded to the free 5.1.889 from version 4, and now I get this error when I try to open Outlook: ashOutXt.dll could not be installed or loaded. This is in addition to Drive A being scanned every time I open Firefox. Any fixes for these out there? Thanks.
« Last Edit: January 22, 2011, 07:26:44 PM by gtrrhythm »

Offline Charyb-0

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2508
Re: 5.1.889 problems
« Reply #1 on: January 22, 2011, 07:42:21 PM »
That could be remnants of version 4. see here. https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=222&nav=0,1,23,25

I would uninstall using the avast uninstall utility http://www.avast.com/uninstall-utility. Uninstall version 4.xx and 5.xx then perform a fresh installation of 5.1.889.

You could try a repair of Avast first by going to add/remove programs,avast,uninstall/change then scroll down to repair.
However if I were making the leap from 4.x to 5.1.889 I personally prefer a clean install.
« Last Edit: January 23, 2011, 01:44:27 AM by Charyb »