I have a fairly old laptop (~ 4 years, and it's a Windows XP) that has been running avast just fine for the last 7 or so months. As soon as I updated though I started having issues. When my computer starts I get a notification from avast saying the mail shield is disabled (something like that) and to check my firewall (the error is 10022 if that helps any). I noticed afterward that both the Web Shield and Mail Shield refuse to turn on - when I attempt to "fix" by turning them on it simply doesn't do anything at all. Finally all internet connection seems to stop completely. Web browsers refuse to load any pages, programs that take the internet won't connect, and even avast's update can't check for updates without notifying me of an error in connection. Despite the error's warning of a firewall issue, I have no other firewalls installed (I'm using the Internet Security package so I didn't see a reason to have a separate firewall) outside of Windows Firewall, which I leave shut off anyway to avoid the compatibility errors of having two firewalls running.
I attempted a system restore to an earlier date before the update to fix this, and the earlier version works just fine - I have none of the issues listed with it. It started off saying it was expired and I had to renew it, but reentering the license fixed that issue.
So far, I've uninstalled avast (twice). One time, I had to do a system restore to bring avast back. The second time I reinstalled via the Internet Security trial and reentering the license. As soon as I did, I had the same issue as before (I'm assuming the trial includes the new update). I've done a spyware and adware search to see if anything could be messing with avast, and I've also done a full search for other programs that might be interfering and have found nothing.
It's only one of three computers I have and the other two are working just fine with the update - I can't figure out why this one is screwing up. Does anyone have any advice as to how I could fix the issue? Should I just leave the old version?
Also, whenever I try to Task Manager close avast (I can't figure out any other way of closing it), it won't let me and tells me "access is denied." I have no idea if that is meant to happen or not, but I am running on an administrator account - actually, it's the only user account on the computer.
Thanks for assistance in advance.