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Author Topic: avast 5 removal tool doesn't make a clean removal  (Read 12577 times)

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mantra

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avast 5 removal tool doesn't make a clean removal
« on: February 22, 2011, 03:54:50 PM »
Hi

i uninstalled avast 5 to test the new beta

i run in safe mode under w7 the avast 5 removal tool and reboot

after with jp16 power tool i seek for alwil and avast
and i found many entries

will the avast team update the tool , it's very useful

thanks
cheers
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Offline DavidR

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #1 on: February 22, 2011, 04:06:56 PM »
What did you find ?

Without that, how will they know what was left and possibly why.
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Offline CraigB

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #2 on: February 22, 2011, 04:25:49 PM »
I always found that its left a few thing behind as well, seems to be the same files whether you use the normal uninstall or the removal tool, there is always the alwil folder in c/program files, alwil or avast folder in program data and a few entries in the software section's in regedit plus HKEY LOCAL MACHINE/SOFTWARE/Wow6432Node.
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Offline DavidR

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #3 on: February 22, 2011, 04:46:19 PM »
I have never seen the alwil software folder left behind on any of the times I have done an uninstall using add remove programs and I have done a few in almost seven years of using avast ;D

The only time I have seen or rather heard of this is in relation to the current beta when installed over the top of avast 5.1 as the new version doesn't use the Alwil Software or avast5 folders (of avast 5) but Avast Software and Avast folders (of avast 6).

The only registry keys I know of are the Legacy keys that are under the control of windows.
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Offline CraigB

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #4 on: February 22, 2011, 05:00:01 PM »
Well every time a new version comes out or a beta that i try there are always the exact same things leftover, and thats on both of my win 7 systems and my old xp, the programdata placement is obviously different for xp.
I also notice these entries left on all the other systems i look after when i do uninstalls of avast so for me i see these entries on every system.
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Offline DavidR

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #5 on: February 22, 2011, 05:28:14 PM »
I guess I'm lucky then (which seems to have happened for years) and I have done several clean installs on my win7 netbook as that is the one that currently has the beta on it. My desktop XP Pro still has 5.1 and again I can only go by my own experience, nothing like that in the two years I have had this system.
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Offline CraigB

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #6 on: February 22, 2011, 05:32:27 PM »
Who knows  ???
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Offline DavidR

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #7 on: February 22, 2011, 06:19:04 PM »
Which is is why I asked the OP what had been left behind.
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Offline =SKY=

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #8 on: February 22, 2011, 06:48:47 PM »
Good combination to uninstall avast! is Revo-Uninstaller Free and CCleaner.
Don't think, that you need the avast!-removal tool in this case... ;)
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Offline CraigB

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #9 on: February 22, 2011, 06:57:38 PM »
Quote from: ~SKY~ on February 22, 2011, 06:48:47 PM
Good combination to uninstall avast! is Revo-Uninstaller Free and CCleaner.
Don't think, that you need the avast!-removal tool in this case... ;)
Revo is not a recomended uninstall tool for any antivirus
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mantra

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #10 on: February 22, 2011, 07:01:43 PM »
outside many mamy keys left by the uninstaller and the cleaner


there are keys like HKEY_LOCAL_MACHINE\system\controlset001\enum\root\legacy_aswtdi\0000\
and others

that are not possibile to delete at least in windows7
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Offline DavidR

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #11 on: February 22, 2011, 07:02:06 PM »
If I hear Revo for uninstalling security bases software I will scream.

It simply isn't up to the task, unless you pay for the pro version with the extra functions not to mention some user knowledge of what is installed, where things are located in the program/registry you seek to uninstall,

CCleaner is even worse as it simply doesn't go to the king of depths to find thingds in registry as it is designed as something they it unlikely to cause damage because of a lack of knowledge on the part of the user.
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Offline DavidR

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #12 on: February 22, 2011, 07:02:53 PM »
Quote from: mantra on February 22, 2011, 07:01:43 PM
outside many mamy keys left by the uninstaller and the cleaner


there are keys like HKEY_LOCAL_MACHINE\system\controlset001\enum\root\legacy_aswtdi\0000\
and others

that are not possibile to delete at least in windows7

As I said originally legacy keys are handled by windows and they shouldn't be a problem.
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Offline =SKY=

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #13 on: February 22, 2011, 07:18:48 PM »
Quote from: DavidR on February 22, 2011, 07:02:06 PM
If I hear Revo for uninstalling security bases software I will scream.

Don't scream, David, but in the german avast-forum somebody wrote, that after using REVO the avast-uninstall-tool didn't find anything else from avast in the registry:

Quote from the german avast-forum:

Quote
Tatsache ist: Ich habe vor ein paar Tagen auch Avast 5 Free mit Revo Free bzw gestern mit iobit Uninstaller deinstalliert und danach war CCleaner "arbeitslos" und das Avast Uninstall Tool erkannte von sich aus gar keine Version 5 mehr auf den Systemen auf denen ich das gemacht habe. Nutze ich zur Deinstallation von Avast 5 deren Uninstall Tool bleibt noch ein Verzeichnis übrig in C/Dokumente und Einstellungen/All Users/Anwendungsdaten und auch CCleaner findet noch Registry Einträge/Reste von Avast 5. Bei Verwendung von Revo Free oder iobit wird einfach auch Avast Free intensiver/gründlicher gelöscht, ich weiß das mittlerweile aus eigener Praxis.
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mantra

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Re: avast 5 removal tool doesn't make a clean removal
« Reply #14 on: February 22, 2011, 07:29:58 PM »
Quote from: DavidR on February 22, 2011, 07:02:53 PM
Quote from: mantra on February 22, 2011, 07:01:43 PM
outside many mamy keys left by the uninstaller and the cleaner


there are keys like HKEY_LOCAL_MACHINE\system\controlset001\enum\root\legacy_aswtdi\0000\
and others

that are not possibile to delete at least in windows7

As I said originally legacy keys are handled by windows and they shouldn't be a problem.
but this is one of 500 keys
hell
and if i want to delete what i have to do ?

« Last Edit: February 22, 2011, 07:33:40 PM by mantra »
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