I upgraded to avast!Internet Security 25 Feb. The Webrep section says there is no installed browser; I've been running IE8 since it came out. I called the iYogi number for help; can't understand them because of heavy accent (operator and then supervisor if you can believe them), and they want control of computer to assess the problem--just too uncomfortable for that. I see the Webrep thing is being worked on, but I'd just like to uninstall, get a refund, and go back to avast!AV free as before (the ad didn't say that V6.0 was still in beta). Yesterday, for the first time ever, I had a blue screen stop error--event log said it was a Windows 5.2 system error ID 1003 "krnl_crash" with no user action required and no MS Knowledge Base articles to deal with it; it recovered rapidly, but just too freaky for me.
What is the best way to uninstall Internet Security? I realize this is an amateur question, but I'm just not technically adept enough to wade through more articles and then do it wrong...leaving remnants all over so that the free version install won't work properly.
I'd greatly appreciate assistance. Thank you.
(HP Pavilion dv6135 notebook, XP Pro, V5.2.2600 SP3, IE8.0.6001.18702/ also have SAS Lifetime full, MBAM Pro, and Webroot Spyware)