NEED HELP

[Zyndstoff (aka Steven Gail)]

Have it deleted and quarantined.

[ladygaga345]

Have it deleted and quarantined.

done. what should i do next?

[Zyndstoff (aka Steven Gail)]

Reboot and check the Win XP update.

[ladygaga345]

Reboot and check the Win XP update.

still. it fails.

[Zyndstoff (aka Steven Gail)]

Any error messages?
Does it download anything? Or does it stop even before downloading?

[ladygaga345]

Any error messages?
Does it download anything? Or does it stop even before downloading?

its done downloading. then when  it install the updates. it fails

[Zyndstoff (aka Steven Gail)]

Okay,

so let's give MS a chance.

Go to this page and try the "Fix It for me" button (halfway down the page). Go there with Internet Explorer and click "run" after asked to save or run.

Then reboot and try again.

If that did not help, return to the MS page and read through the Methods 6 to 11 (well below the fixit for me button) which will have to be performed manually.

But try the automated tool first.

[ladygaga345]

Okay,

so let's give MS a chance.

Go to this page and try the "Fix It for me" button (halfway down the page). Go there with Internet Explorer and click "run" after asked to save or run.

Then reboot and try again.

If that did not help, return to the MS page and read through the Methods 6 to 11 (well below the fixit for me button) which will have to be performed manually.

But try the automated tool first.

still it fails. 

[Zyndstoff (aka Steven Gail)]

Okay, this is my last idea:

Run this tool

[essexboy]

I haven't read all this thread but are the failed updates in reference to dotnet ?

[Zyndstoff (aka Steven Gail)]

Hi essexboy, glad you stepped in.

I don't know, you will have to check with the OP by yourself. This is not really my battlegrounds here... I was just about to pm you for help.

 

But it seems that it's not .net.

[essexboy]

I had this problem on one I was playing with last week for a friend.  What I did was run the fixit in aggressive mode and then started downloading updates from the latest to the oldest - and everytime I got to a dotnet update I had to do the whole rigmarole again 

[Zyndstoff (aka Steven Gail)]

What is "aggressive mode"...? 

[YoKenny]

Maybe she is using a pirated version of XP

Got a pirated copy of XP? Expect to be nagged
http://blogs.chron.com/techblog/archives/2008/08/got_a_pirated_copy_of_xp_expect_to_be_nagged.html

[Zyndstoff (aka Steven Gail)]

Maybe she is using a pirated version of XP

Got a pirated copy of XP? Expect to be nagged
http://blogs.chron.com/techblog/archives/2008/08/got_a_pirated_copy_of_xp_expect_to_be_nagged.html

Was thinking about that too... but until now the updates seem to have worked.
And she never came back after the last tool I gave her - maybe that solved the problem?
We'll wait and se...