« previous next »
Pages: [1]   Go Down

Author Topic: Install after SP2 crashes with 0xC0000005 exception in avast.setup  (Read 4105 times)

0 Members and 1 Guest are viewing this topic.

808

  • Guest
Install after SP2 crashes with 0xC0000005 exception in avast.setup
« on: October 06, 2004, 11:54:54 PM »
We did a fresh install of XP Home followed by an install of XP SP2. When we attempt to install the latest downloaded version of Avast Home, setupeng crashes with an exception 0xC0000005 in avast.setup.

Where to go from here?

TIA

808
Logged

Offline Lisandro

  • Avast team
  • Certainly Bot
  • *
  • Posts: 67194
Re:Install after SP2 crashes with 0xC0000005 exception in avast.setup
« Reply #1 on: October 07, 2004, 12:02:46 AM »
Welcome... right now I'm trying to search for your error in the board.
I'm not sure but maybe this: http://forum.avast.com/index.php?board=2;action=display;threadid=793

Can you follow this thread?
Logged
The best things in life are free.

808

  • Guest
Re:Install after SP2 crashes with 0xC0000005 exception in avast.setup
« Reply #2 on: October 07, 2004, 12:10:54 AM »
Technical,

Thanks for the suggestion. I had read that thread before posting but I'm not sure if it helps.

808
Logged

kubecj

  • Guest
Re:Install after SP2 crashes with 0xC0000005 exception in avast.setup
« Reply #3 on: October 07, 2004, 09:15:55 AM »
Please try to run the setup program with '/savelog path' parameter from the command line. Examine the log by yourself, or post it here. Clean the system using avclear4 before the tries.

For example:
setupeng.exe /savelog c:\install.log
Logged

808

  • Guest
Re:Install after SP2 crashes with 0xC0000005 exception in avast.setup
« Reply #4 on: October 07, 2004, 11:24:11 PM »
Apologies to all.

It turns out the system date on the pc was set to the year 2099!

Fixing the date fixed the problem.

Mahalo.

808
Logged
Pages: [1]   Go Up
« previous next »