Author Topic: registration problem  (Read 3387 times)

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ceotwooneone

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registration problem
« on: January 23, 2005, 11:06:55 PM »
I tried to register my avast 4 antivirus program with the license key sent to me by email.
I checked several times that I had entered the correct numbers and letters yet I received
the pop up saying "invalid license key"
Any help or info would be appreciated.
Thank you

Offline Lisandro

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Re: registration problem
« Reply #1 on: January 23, 2005, 11:08:24 PM »
Welcome!

What is the error message?
Is your system date/time correct?
Do you use copy & paste method?
Are you sure you do not include the 'last blank space' in the paragraph while copying & pasting?
Which avast version are you trying to register (Home or Professional)?
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Offline Eddy

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Re: registration problem
« Reply #2 on: January 23, 2005, 11:12:11 PM »
Are both Avast as well as the key from this year?

ceotwooneone

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Re: registration problem
« Reply #3 on: January 25, 2005, 08:05:35 PM »
Thank you all for replying
I am using Avast 4.5 on a windows xp operating system
I just downloaded the program this past week so I assume it is a
current program.
the message is "invalid license key" but it is exactly what was sent to me
via email.
and I did not paste it in but rather directly entered it.

Offline DavidR

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Re: registration problem
« Reply #4 on: January 25, 2005, 08:08:31 PM »
Try copy & paste, just ensure that there is no trailing space after the key.
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