Lots of problems today

[MilaSoren]

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa8004886d10, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88003d7ffaf, If non-zero, the instruction address which referenced the bad memory
   address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb90e0
 fffffa8004886d10

FAULTING_IP:
aswSP+afaf
fffff880`03d7ffaf 41f644241008    test    byte ptr [r12+10h],8

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  AvastSvc.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff880028466f0 -- (.trap 0xfffff880028466f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa80057402c0
rdx=fffffa8007650d01 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88003d7ffaf rsp=fffff88002846880 rbp=fffff88002846a98
 r8=fffffa8007650d00  r9=0000000000000150 r10=fffff88003db9000
r11=fffffa80069fe8f0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
aswSP+0xafaf:
fffff880`03d7ffaf 41f644241008    test    byte ptr [r12+10h],8 ds:4060:00000000`00000010=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002d02024 to fffff80002c81700

STACK_TEXT: 
fffff880`02846588 fffff800`02d02024 : 00000000`00000050 fffffa80`04886d10 00000000`00000000 fffff880`028466f0 : nt!KeBugCheckEx
fffff880`02846590 fffff800`02c7f7ee : 00000000`00000000 00000000`00000000 00000000`00000000 fffffa80`063ed750 : nt! ?? ::FNODOBFM::`string'+0x427f7
fffff880`028466f0 fffff880`03d7ffaf : fffff880`028468f8 fffff800`00000001 00000000`00000003 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`02846880 fffff880`028468f8 : fffff800`00000001 00000000`00000003 00000000`00000000 00000000`00000000 : aswSP+0xafaf
fffff880`02846888 fffff800`00000001 : 00000000`00000003 00000000`00000000 00000000`00000000 fffff880`0195219a : 0xfffff880`028468f8
fffff880`02846890 00000000`00000003 : 00000000`00000000 00000000`00000000 fffff880`0195219a fffff880`0198f020 : 0xfffff800`00000001
fffff880`02846898 00000000`00000000 : 00000000`00000000 fffff880`0195219a fffff880`0198f020 00000000`00000000 : 0x3


STACK_COMMAND:  kb

FOLLOWUP_IP:
aswSP+afaf
fffff880`03d7ffaf 41f644241008    test    byte ptr [r12+10h],8

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  aswSP+afaf

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: aswSP

IMAGE_NAME:  aswSP.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4dc929b6

FAILURE_BUCKET_ID:  X64_0x50_aswSP+afaf

BUCKET_ID:  X64_0x50_aswSP+afaf

Followup: MachineOwner
---------



(This is  the minidump)

[Asyn]

Please try to repair avast!
See Reply #14

[MilaSoren]

Windows says no. Avast says yes but will /not/ let me into the real time shields tab

Repair avast:
1. Control Panel - Add/Remove programs - avast!
2. Scroll down and click on 'Repair'.
3. Follow instructions.

It says a full update must be run and will not let me repair.

[Asyn]

It says a full update must be run and will not let me repair.

Ok.

1. Follow instructions here: http://www.avast.com/uninstall-utility
2. Reinstall avast!:
Free AV: http://files.avast.com/iavs5x/setup_av_free.exe
Pro AV: http://files.avast.com/iavs5x/setup_av_pro.exe
IS: http://files.avast.com/iavs5x/setup_ais.exe

[MilaSoren]

and when I run the update it says it cannot update the package is broken.

Is there a problem with the virus definitions?

I have had this happen before and it resolved in a few hours with a new definition update.

Never had the bluescreen though...

[Asyn]

and when I run the update it says it cannot update the package is broken.

Is there a problem with the virus definitions?

I have had this happen before and it resolved in a few hours with a new definition update.

Never had the bluescreen though...

You can also try to download and execute this: http://files.avast.com/iavs5x/vpsupd.exe
If this doesn't work, follow Reply #18

[MilaSoren]

That is really odd. Already up to date? Maybe I need to reboot...