« previous next »
Pages: [1] 2   Go Down

Author Topic: Some one Help me plz  (Read 5283 times)

0 Members and 1 Guest are viewing this topic.

matboyler

  • Guest
Some one Help me plz
« on: July 18, 2011, 04:32:35 PM »
 package: Transferred: files 0, bytes 0, time 856 ms
18.07.2011 15:26:27 package: Retries: total 0, files 0, servers 1
18.07.2011 15:26:27 general: Customer 30828163
18.07.2011 15:26:27 general: DldSrc set to inet
18.07.2011 15:26:27 general: Server definition(s) loaded for 'main': 296 (maintenance:0)
18.07.2011 15:26:27 general: SelectCurrent: selected server 'Download893 AVAST5 Server' from 'main'
18.07.2011 15:26:27 internet: SYNCER: Type: use IE settings
18.07.2011 15:26:27 internet: SYNCER: Auth: another authentication, use WinInet
18.07.2011 15:26:27 internet: Sending stats 'http://download893.avast.com/cgi-bin/iavs4stats.cgi': 00000000 204
18.07.2011 15:26:27 file: NeedReboot=false
18.07.2011 15:26:27 general: Return code: 0x000036B1 [This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.]
18.07.2011 15:26:27 general: Stopped: 18.07.2011, 15:26:27
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Some one Help me plz
« Reply #1 on: July 18, 2011, 04:36:09 PM »
Quote from: matboyler on July 18, 2011, 04:32:35 PM
Reinstalling the application may fix this problem.
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

matboyler

  • Guest
Re: Some one Help me plz
« Reply #2 on: July 18, 2011, 04:37:33 PM »
it wont keep getting the same thing over and over again
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Some one Help me plz
« Reply #3 on: July 18, 2011, 04:38:27 PM »
Which avast..?
Which version..?
OS..?
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

matboyler

  • Guest
Re: Some one Help me plz
« Reply #4 on: July 18, 2011, 04:40:37 PM »
im on windows xp SP3

i just get avast internet security from the web site so
the latest version i guess
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Some one Help me plz
« Reply #5 on: July 18, 2011, 04:42:07 PM »
Quote from: matboyler on July 18, 2011, 04:40:37 PM
im on windows xp SP3

i just get avast internet security from the web site so
the latest version i guess

Did you get a license, or are you on trial..?
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

matboyler

  • Guest
Re: Some one Help me plz
« Reply #6 on: July 18, 2011, 04:43:30 PM »
i got a license for 2 year's
Logged

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Some one Help me plz
« Reply #7 on: July 18, 2011, 04:46:59 PM »
1. Download: http://files.avast.com/iavs5x/setup_ais.exe
2. Follow instructions here: http://www.avast.com/uninstall-utility
3. Reinstall AIS.
Solved..??
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89069
  • No support PMs thanks
Re: Some one Help me plz
« Reply #8 on: July 18, 2011, 04:49:25 PM »
Well there is another possibility:
18.07.2011 15:26:27 internet: SYNCER: Type: use IE settings

I don't know if the update proxy settings might be the problem, if as this says it is using those of IE.

Try avastUI, Settings, Updates, Proxy Settings, and set it to Direct connection (no proxy) and see if that makes a difference.
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Some one Help me plz
« Reply #9 on: July 18, 2011, 04:57:35 PM »
Quote from: DavidR on July 18, 2011, 04:49:25 PM
I don't know if the update proxy settings might be the problem, if as this says it is using those of IE.

Try avastUI, Settings, Updates, Proxy Settings, and set it to Direct connection (no proxy) and see if that makes a difference.

Thanks Dave, I missed that..!
@OP: Try: Direct Connection (No Proxy) first..!!
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89069
  • No support PMs thanks
Re: Some one Help me plz
« Reply #10 on: July 18, 2011, 05:01:18 PM »
It is a slim possibility though not 100%, so I was clutching at any straw offered ;D
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>> Avast Forum - Deutschsprachiger Bereich <<<
Re: Some one Help me plz
« Reply #11 on: July 18, 2011, 05:06:52 PM »
Quote from: DavidR on July 18, 2011, 05:01:18 PM
It is a slim possibility though not 100%, so I was clutching at any straw offered ;D

Well, for the OP it's easier to test this first, compared to a clean reinstall.
So, a good suggestion, imo. :)
Logged
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

matboyler

  • Guest
Re: Some one Help me plz
« Reply #12 on: July 18, 2011, 05:13:28 PM »
i real;y dont gettit it just wont let me re/install if tryed the things sugested ??? :'( >:(
just geeps coming up with the same thing
Logged

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89069
  • No support PMs thanks
Re: Some one Help me plz
« Reply #13 on: July 18, 2011, 05:25:38 PM »
Exactly what error do you get when you try to uninstall ?
Logged
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

matboyler

  • Guest
Re: Some one Help me plz
« Reply #14 on: July 18, 2011, 11:45:23 PM »
it's like its fine up until the point it try's to install and then it comes up with that error
Logged
Pages: [1] 2   Go Up
« previous next »