I'm a very satisfied Home Edition customer and haven't had to really look at the nuts and bolts of the application. During the last few days I've recieved an error while trying to perform automatic updates. Below is the error log. Any help would be appreciated.
01.11.2004 09:15:26 general: Started: 01.11.2004, 09:15:26
01.11.2004 09:15:26 general: Running setup_av_pro-1f5 (501)
01.11.2004 09:15:26 system: Operating system: WindowsXP ver 5.1, build 2600, sp 1.0 [Service Pack 1]
01.11.2004 09:15:26 system: Computer WinName: IBM_AM83HGB
01.11.2004 09:15:26 system: Windows Net User: IBM_AM83HGB\printadmin
01.11.2004 09:15:26 general: Cmdline: /downloadpkgs /noreboot /updatevps /silent /progress
01.11.2004 09:15:26 general: DldSrc set to inet
01.11.2004 09:15:26 general: Operation set to INST_OP_UPDATE_GET_PACKAGES
01.11.2004 09:15:26 general: Old version: 1a2 (418)
01.11.2004 09:15:26 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 1
01.11.2004 09:15:26 system: Computer DnsName: ibm_am83hgb
01.11.2004 09:15:26 system: Computer Ip Addr: 192.168.254.4
01.11.2004 09:15:26 internet: SYNCER: Type: -1
01.11.2004 09:15:26 internet: SYNCER: Auth: 0
01.11.2004 09:15:26 package: Part prg_av_pro-1f5 is installed
01.11.2004 09:15:26 package: Part vps-44403 is installed
01.11.2004 09:15:26 package: Part news-40 is installed
01.11.2004 09:15:26 package: Part setup_av_pro-1f5 is installed
01.11.2004 09:15:26 general: Old version: 1a2 (418)
01.11.2004 09:15:27 file: SetExistingFilesBitmap: 361->109->108
01.11.2004 09:15:27 general: GUID: d8b7f5d5-98f5-4db5-ae84-38bc19f6bebe
01.11.2004 09:15:27 general: Server definition(s) loaded for 'main': 12 (maintenance:0)
01.11.2004 09:15:27 general: SelectCurrent: selected server 'Download10 AVAST server' from 'main'
01.11.2004 09:15:27 general: Entered SetupProcessPro::Do( INST_OP_UPDATE_GET_PACKAGES )
01.11.2004 09:15:27 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_GET_PACKAGES )
01.11.2004 09:15:27 general: Entered SetupProcessWin32::Do( INST_OP_UPDATE_GET_PACKAGES )
01.11.2004 09:15:27 general: Entered SetupProcess::Do( INST_OP_UPDATE_GET_PACKAGES )
01.11.2004 09:15:27 general: progress thread start
01.11.2004 09:15:27 general: progress start - 1
01.11.2004 09:15:27 general: progress start - 2
01.11.2004 09:15:27 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:27 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:28 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:30 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:32 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:32 general: InvalidateCurrent: invalidated server 'Download10 AVAST server' from 'main'
01.11.2004 09:15:32 general: SelectCurrent: selected server 'Download2 AVAST server' from 'main'
01.11.2004 09:15:32 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 1
01.11.2004 09:15:34 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:34 general: InvalidateCurrent: invalidated server 'Download2 AVAST server' from 'main'
01.11.2004 09:15:34 general: SelectCurrent: selected server 'Download11 AVAST server' from 'main'
01.11.2004 09:15:34 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 2
01.11.2004 09:15:36 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:36 general: InvalidateCurrent: invalidated server 'Download11 AVAST server' from 'main'
01.11.2004 09:15:36 general: SelectCurrent: selected server 'Download4 AVAST server' from 'main'
01.11.2004 09:15:36 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 3
01.11.2004 09:15:38 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:38 general: InvalidateCurrent: invalidated server 'Download4 AVAST server' from 'main'
01.11.2004 09:15:38 general: SelectCurrent: selected server 'Secondary ASW server' from 'main'
01.11.2004 09:15:38 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 4
01.11.2004 09:15:40 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:40 general: InvalidateCurrent: invalidated server 'Secondary ASW server' from 'main'
01.11.2004 09:15:40 general: SelectCurrent: selected server 'Download5 AVAST server' from 'main'
01.11.2004 09:15:40 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 5
01.11.2004 09:15:42 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:42 general: InvalidateCurrent: invalidated server 'Download5 AVAST server' from 'main'
01.11.2004 09:15:42 general: SelectCurrent: selected server 'Download1 AVAST server' from 'main'
01.11.2004 09:15:42 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 6
01.11.2004 09:15:44 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:44 general: InvalidateCurrent: invalidated server 'Download1 AVAST server' from 'main'
01.11.2004 09:15:44 general: SelectCurrent: selected server 'Download7 AVAST server' from 'main'
01.11.2004 09:15:44 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 7
01.11.2004 09:15:46 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:46 general: InvalidateCurrent: invalidated server 'Download7 AVAST server' from 'main'
01.11.2004 09:15:46 general: SelectCurrent: selected server 'Download12 AVAST server' from 'main'
01.11.2004 09:15:46 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 8
01.11.2004 09:15:48 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:48 general: InvalidateCurrent: invalidated server 'Download12 AVAST server' from 'main'
01.11.2004 09:15:48 general: SelectCurrent: selected server 'Download6 AVAST server' from 'main'
01.11.2004 09:15:48 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 9
01.11.2004 09:15:50 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:50 general: InvalidateCurrent: invalidated server 'Download6 AVAST server' from 'main'
01.11.2004 09:15:50 general: SelectCurrent: selected server 'Download8 AVAST server' from 'main'
01.11.2004 09:15:50 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 10
01.11.2004 09:15:52 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:52 general: InvalidateCurrent: invalidated server 'Download8 AVAST server' from 'main'
01.11.2004 09:15:52 general: SelectCurrent: selected server 'Download3 AVAST server' from 'main'
01.11.2004 09:15:52 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 11
01.11.2004 09:15:54 package: ERROR:HttpGetWinsock, WinsockTcpConnect() returned 0x0000274D
01.11.2004 09:15:54 general: InvalidateCurrent: invalidated server 'Download3 AVAST server' from 'main'
01.11.2004 09:15:54 general: SelectCurrent: unable to find any suitable server in 'main'
01.11.2004 09:15:54 internet: while trying to get file 'servers.def', error 0x20000004 has occured, try 12
01.11.2004 09:15:54 internet: tried 12 servers to get file 'servers.def', but failed (0x20000004)
01.11.2004 09:15:54 package: Tried to download servers.def but failed with error 0x20000004.
01.11.2004 09:15:54 general: progress end - 1
01.11.2004 09:15:54 general: progress end - 0
01.11.2004 09:15:54 general: progress thread end
01.11.2004 09:15:54 general: Err:Server download3.avast.com (67.15.62.22:80) is down.