I named the compressed file I created in Windows Explorer [dford3772 mini 081211-01 dmp]. I can reload it with a better name but I do not know how to do a read only text file of it. Once I
find out how, is that done from the original or the compressed file?
Sorry to be so much trouble but this is pretty complicated stuff for a mind as old as mine. LOL
Donna
Well, first, I think that the file name should be a simple thing. Generally speaking, any "unique" name should work, like "dford3772-2011AUG08DMP.ZIP". Avoiding blank spaces in the name is a good idea (it makes it more clear when referring to it), but it should be fine either way.
What I didn't see was the extension (or the type) of your file. Is it ".dmp" or have you zipped it (".zip")? It is possible that your Windows Explorer is not showing the "known" extensions (".zip" in this case), so the "type" of file in Windows Explorer should indicate this info.
I'm sorry but I didn't understand your question about "how to do a read only text file of it".
If you meant that you want to add a text file with more info (like the link to this same topic
http://forum.avast.com/index.php?topic=83061.0), then just open "Notepad", write the info you want, save it, and make a zip archive containing both the text file and the memory dump file. Then upload it and report here the complete file name.
If you still have any questions, please don't hesitate to ask.
Let's hope someone from Avast Team can check your uploaded file and give instructions if necessary.