Author Topic: Can't get free license email  (Read 2682 times)

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Can't get free license email
« on: September 02, 2011, 07:14:31 PM »
Hi all,

I tried to register for a free license, I filled the form, I click the "Register free license" button, then I received a message about I will get an email in 24 hours with the license. Now I am after 24 hours, and I didn't get any email. I tried the resend function, but the page said there is not my email in the database registered...

I have Avast 6 free antivirus installed on my computer.

Can anybody help me?



Offline DavidR

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Re: Can't get free license email
« Reply #1 on: September 02, 2011, 07:43:55 PM »
Non-receipt is usually down to an anti-spam blocking it, either ISP or personal anti-spam. You could try again using another email address (like a free one). But why not just use the on-line registration through the avastUI and it does that without requiring an email to be sent or received.

Check out this support knowledge base article, the on-line registration bit.
Whilst this mentions avast5 the process is essentially the same for avast6.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.6.6121 (build 24.6.9241.848) UI 1.0.809/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security