janietx
Welcome to the forum.
Please help us help you.
What version of Avast! are you using
What vps version?
What OS?
What exactly is the error message? (If you are getting one.)
The path and filename is of great help.
etc. etc.
The more info you supply, the easier it is for us to solve your problem.
Please don't throw it into the pool. Pool infections are more expensive to clean.
