Author Topic: infected e-mails in Outlook?  (Read 7528 times)

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EP

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infected e-mails in Outlook?
« on: November 12, 2004, 09:07:02 PM »
HI, I am new here and  just an user of the home version.
I don't understand something. In the software in On-acces protection controll and then -Outlook- Incoming posts, standard is given that if Avast find infected e-mails they come standard in your box. I don't understand this. Shouldn't Avast put them in quarantaine?

Offline Eddy

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Re:infected e-mails in Outlook?
« Reply #1 on: November 12, 2004, 09:36:11 PM »
I suggest you read the help and make yourself familiar with the options Avast offers. If there is something you don't understand after reading, let us know.

Offline Lisandro

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Re:infected e-mails in Outlook?
« Reply #2 on: November 13, 2004, 03:10:05 AM »
Shouldn't Avast put them in quarantaine?

Can you read this?
http://forum.avast.com/index.php?board=2;action=display;threadid=8594;start=0

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EP

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Re:infected e-mails in Outlook?
« Reply #3 on: November 13, 2004, 12:23:13 PM »
Thank you.
In that topic it's very confusing.
>Click on Standard Shield and then on Customize.
Go to Advanced tab and select Silent Mode and the default answer No.
Do the same for the Internet Mail provider.
Silent Mode and default No will send the file to Chest.<

And someone else said:

>No  
You can: go to Advanced tab and select Silent Mode and the default answer Yes. Anyway, I suggest send the file to Chest. You won't regret. <

And what is it?

Offline Eddy

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Re:infected e-mails in Outlook?
« Reply #4 on: November 13, 2004, 12:29:46 PM »
Taken from Avast's help (as you could have read too) :
Quote
"Silent" mode. It is useful mainly for server operating systems. This option ensures that the resident protection will not require any user interaction and will not display any windows. For this reason, it is not recommended to set "choose action" on the Virus page in silent mode, because the interactive action choice requires user interaction of course. It is better to preset some particular action, such as deleting the file or moving it to Chest.
With answer Yes (OK). All avast! questions that would be displayed on the screen under common circumstances, will be replied Yes. If the selected action is choose action after all, pressing the OK button will be simulated.
With answer No (Cancel). All avast! questions that would be displayed on the screen under common circumstances, will be replied No. If the selected action is choose action after all, pressing the Delete button will be simulated (i.e. the infected file will be deleted).

EP

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Re:infected e-mails in Outlook?
« Reply #5 on: November 13, 2004, 12:57:46 PM »
ok,I'm reading the help and try to understand.I do my best.
Now I didn't check the silent mode.
Some anti-virus programs are taking care of the infected mails themselves.
I understand that the Pro version of Avast is also doing this automaticcly.
And aren't there also programs that the infected files delete already before they come into your box?

EP

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Re:infected e-mails in Outlook?
« Reply #6 on: November 13, 2004, 01:37:13 PM »
About the question of my topic.
I have checked to delete the files. I think this is right.

Offline Eddy

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Re:infected e-mails in Outlook?
« Reply #7 on: November 13, 2004, 01:40:09 PM »
Quote
Some anti-virus programs are taking care of the infected mails themselves.
Avast will do so if you enable silent mode.
In the home version it is only possible to send the infected files/mails to the the chest, the pro version has more options.

How Avast will react when a infection is found depends on the settings you set.
« Last Edit: November 13, 2004, 01:41:08 PM by Eddy »

EP

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Re:infected e-mails in Outlook?
« Reply #8 on: November 13, 2004, 01:47:21 PM »
So, as mentioned earlier in this topic it is best to check the silent mode at Sandard Shield and Internet mail provider and deafult answer: NO  ?

Offline Eddy

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Re:infected e-mails in Outlook?
« Reply #9 on: November 13, 2004, 01:57:53 PM »
Quote
So, as mentioned earlier in this topic it is best......
That is something for you to decide. It depends on what you want/like

EP

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Re:infected e-mails in Outlook?
« Reply #10 on: November 13, 2004, 01:59:47 PM »
Just won't have e-mails who has an infected file in it or in attachment.

Offline Lisandro

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Re:infected e-mails in Outlook?
« Reply #11 on: November 15, 2004, 05:51:29 PM »
Just won't have e-mails who has an infected file in it or in attachment.

Ok, choose 'No' and the infected email attach will be sent to Chest.

In the home version it is only possible to send the infected files/mails to the the chest, the pro version has more options.

Nope... You can choose 'Yes' and delete the file inconditionally.
As I said before, it's better choose 'No' and then, after, delete the file from Chest. A deleted file cannot be recovered in anyway. A file sent to Chest could be recovered. Remember that, sometimes, you can have a false positive (a file that is not infected but avast! detects is like so...).
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