Hello everyone.
I have exactly the same problem. I try everything but this is not working.
When I try to repair avast, I have this message :
error processing packages. Please use full update and the log his :
03.11.2011 23:00:01 general: Started: 03.11.2011, 23:00:01
03.11.2011 23:00:01 general: Running setup_ais-509 (1289)
03.11.2011 23:00:01 system: Operating system: Windows 7 ver 6.1, build 7601, sp 1.0 [Service Pack 1] x64
03.11.2011 23:00:01 system: Memory: 54% load. Phys:951704/2095544K free, Page:2698772/4191088K free, Virt:2025252/2097024K free
03.11.2011 23:00:01 system: Computer WinName: BEA-PC
03.11.2011 23:00:01 system: Windows Net User: Bea-PC\Bea
03.11.2011 23:00:01 general: Cmdline: /uninstwiz
03.11.2011 23:00:01 general: Old version: 509 (1289)
03.11.2011 23:00:01 registry: Deleted registry: Software\AVAST Software\Avast\UpdateReady
03.11.2011 23:00:01 system: Using temp: C:\Users\Bea\AppData\Local\Temp\_asw_aisI.tm~a02056 (414042M free)
03.11.2011 23:00:01 general: SGW32AIS::CheckIfInstalled set m_bAlreadyInstalled to 1
03.11.2011 23:00:01 general: DldSrc set to inet
03.11.2011 23:00:01 internet: SYNCER: Agent=Syncer/5.00 (ais-1289;p)
03.11.2011 23:00:01 system: Computer DnsName: Bea-PC
03.11.2011 23:00:01 system: Computer Ip Addr: 192.168.0.10
03.11.2011 23:00:01 system: Installed in: C:\Program Files\AVAST Software\Avast (414042M free)
03.11.2011 23:00:01 internet: SYNCER: Type: use IE settings
03.11.2011 23:00:01 internet: SYNCER: Auth: another authentication, use WinInet
03.11.2011 23:00:01 package: Part prg_ais-509 is installed
03.11.2011 23:00:01 package: IsInstalledPartVpuOkay: C:\Program Files\AVAST Software\Avast\Setup\part-vps_win32-11110201.vpx does not exist
03.11.2011 23:00:01 package: Part vps_win32-11110300 was guessed as installed
03.11.2011 23:00:01 package: Part setup_ais-509 is installed
03.11.2011 23:00:01 package: Part jrog-a7 is installed
03.11.2011 23:00:01 package: IsInstalledPartVpuOkay: C:\Program Files\AVAST Software\Avast\Setup\part-jrog2-356.vpx does not exist
03.11.2011 23:00:01 package: Part jrog2-357 was guessed as installed
03.11.2011 23:00:01 general: LoadState: Edition=1
03.11.2011 23:00:01 general: Old version: 509 (1289)
03.11.2011 23:00:03 file: SetExistingFilesBitmap: 944->434->433
03.11.2011 23:00:03 general: GUID: 2d96e9ea-8caf-4248-990c-2310f958e86b
03.11.2011 23:00:03 general: Server definition(s) loaded for 'main': 255 (maintenance:0)
03.11.2011 23:00:03 general: SelectCurrent: selected server 'Download815 AVAST5 Server' from 'main'
03.11.2011 23:00:03 internet: SYNCER: Type: use IE settings
03.11.2011 23:00:03 internet: SYNCER: Auth: another authentication, use WinInet
03.11.2011 23:00:09 general: Operation set to INST_OP_REPAIR
03.11.2011 23:00:09 general: Entered SetupProcessAIS::Do( INST_OP_REPAIR )
03.11.2011 23:00:09 general: Entered SetupProcessWin32Avast::Do( INST_OP_REPAIR )
03.11.2011 23:00:09 general: Entered SetupProcessWin32::Do( INST_OP_REPAIR )
03.11.2011 23:00:09 general: Entered SetupProcess::Do( INST_OP_REPAIR )
03.11.2011 23:00:09 general: Entered SetupProcessAIS::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
03.11.2011 23:00:09 general: Entered SetupProcessWin32Avast::Do( INST_OP_UPDATE_INSTALL_PACKAGES )
03.11.2011 23:00:09 general: Entering:UpdateInstallPackages
03.11.2011 23:00:09 general: progress thread start
03.11.2011 23:00:09 package: LoadProductVpu: C:\Program Files\AVAST Software\Avast\Setup\prod-ais.vpx
03.11.2011 23:00:09 package: ERROR: Unable to verify prod-ais.vpx, error 0x2000000B
03.11.2011 23:00:09 package: Error processing packages. 0x20000011
Could you help me please?