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Author Topic: Would like help with why Avast is unable to scan some files  (Read 3673 times)

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flywelder

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Would like help with why Avast is unable to scan some files
« on: November 28, 2011, 05:51:50 AM »
Over the past two months, my Avast scan results, list files that were unable to be scanned. There is aleast 55 files! :o

I am concerned about this.
i would like to learn why they could not be scanned and how to correct this so it does not happen again.   
I copied the list if it is needed.

I greatly appreciate your assistance.
 thank you.
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Offline DJBone

  • Avast Evangelist
  • Starting Graphoman
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  • Posts: 6362
Re: Would like help with why Avast is unable to scan some files
« Reply #1 on: November 28, 2011, 07:13:08 AM »
Maybe the files are password protected archives? Then avast! can't scan them. Check your log for this.

DJBone

PS: You should hide your email from public. Go to Profile --> Account Related Settings --> check "Hide email address from public?"
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Win10 x64, APS (always latest version)
Avast Mobile Security (always latest version)

Offline Pondus

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  • Posts: 37246
  • Not a avast user
Re: Would like help with why Avast is unable to scan some files
« Reply #2 on: November 28, 2011, 11:06:53 AM »
files that can not be scanned are just that....does not mean they are infected
avast just tell you that there are some files it could not scan...and the reason why...wich you have not told us
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