Author Topic: Pb avec avast/ matter with avast and outloock  (Read 3505 times)

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cabinetec2

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Pb avec avast/ matter with avast and outloock
« on: November 18, 2004, 11:41:47 AM »
that

Échec de la connexion au serveur. Compte : 'Cabinet EC2', Serveur : 'pop.9online.fr', Protocole : POP3, Port : 110, Sécurisé (SSL) : Non, Erreur de socket : 10061, Numéro d'erreur : 0x800CCC0E

i can't read or send my e-mail

2.4 Ghz 512Mo XP Pro SP2

Offline Lisandro

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Re:Pb avec avast/ matter with avast and outloock
« Reply #1 on: November 18, 2004, 12:45:32 PM »
We need more information...
Is is the firewall well configurated?
Can avast connect the Internet? Can it be updated?
Which email program are you using?
Which avast version?

...  ;D
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cabinetec2

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Re:Pb avec avast/ matter with avast and outloock
« Reply #2 on: November 18, 2004, 01:27:38 PM »
Zone alarm on or off the matter is during
Yes avast is automaticly updated, version 4.5
Outlook express 6

cabinetec2

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Re:Pb avec avast/ matter with avast and outloock
« Reply #3 on: November 18, 2004, 01:29:20 PM »
Échec de la connexion au serveur. Compte : 'Cabinet EC2', Serveur : 'pop.9online.fr', Protocole : POP3, Port : 110, Sécurisé (SSL) : Non, Erreur de socket : 10061, Numéro d'erreur : 0x800CCC0E

again i don't know what i can do
« Last Edit: November 18, 2004, 01:29:57 PM by cabinetec2 »

Offline Lisandro

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Re:Pb avec avast/ matter with avast and outloock
« Reply #4 on: November 18, 2004, 01:39:13 PM »
Unfortunatelly I can't help you... seems that you're not receiving mail but you must check if the firewall release the access for avast and your email program... Maybe you can set the value Log=20 into the section [MailScanner] of avast4.ini file, then generate some traffic, simulate the problem (i.e. force the avast mail scanner to time out by sending an email with attachment) and then post here the contents of the file <avast>\data\log\aswMaiSv.log or send to Alwil for anylisis.
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Offline Eddy

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Re:Pb avec avast/ matter with avast and outloock
« Reply #5 on: November 18, 2004, 02:31:55 PM »
Try this:

1] If you have made changes to avast4.ini in the past for your mail, undo them
2] setup your email in OE as if avast isn't there
3] reboot and see if the problem is solved or not.

Does your email provider uses ssl?

farfouille

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Re:Pb avec avast/ matter with avast and outloock
« Reply #6 on: November 18, 2004, 03:25:09 PM »
Hello,


If I'm not wrong, avast internet mail module doesn't handle SSL.

If possible change your mail account (in OE6) to pop mail without SSL.

Farfouille