Author Topic: AV protection 2011 malware  (Read 25467 times)

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Offline essexboy

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Re: AV protection 2011 malware
« Reply #30 on: November 26, 2011, 02:35:55 PM »
OK lets run some commands from an elevated prompt

Go to Start > All Programs > Accessories
Right click the Command Prompt and select Run as Administrator

Type the following commands in the black box that appears pressing enter after each line :

netsh winsock reset catalog

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

IPCONFIG /ALL


Reboot and let me know of any connection errors

aznsaiyan1029

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Re: AV protection 2011 malware
« Reply #31 on: November 26, 2011, 05:12:16 PM »
When I enter the "netsh int ipv6 reset reset.log" prompt, it said there's no user specified setting to be reset. There is still no internet. :(

Offline essexboy

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Re: AV protection 2011 malware
« Reply #32 on: November 26, 2011, 06:49:39 PM »
OK to continue the search

Now  do the following

Click Start, Run and type DEVMGMT.MSC
In the View menu, click Show hidden devices
Double-click Non-Plug and Play drivers section
Double-click the entry AFD, and click the Driver tab
Set the Startup type to System.
Start the service. Note down the error message if any.
Similarly start the two other drivers namely:
TCP/IP Protocol Driver
NetBios over Tcpip
Close Device Manager and restart Windows.


THEN

Re-run Combofix and allow it to update if it asks

aznsaiyan1029

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Re: AV protection 2011 malware
« Reply #33 on: November 26, 2011, 08:04:14 PM »
There are no AFD and NetBios over Tcpip , but AFS and NETBT. I also there is an error icon on PCI Simple Communications Controller saying the driver is not installed, will that be the case of the problem?

Offline essexboy

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Re: AV protection 2011 malware
« Reply #34 on: November 26, 2011, 08:14:11 PM »
Go to Start > All Programs > Accessories
Right click the Command Prompt and select Run as Administrator
Enter the following command

sfc /scannow


Let me know if that finds any errors

aznsaiyan1029

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Re: AV protection 2011 malware
« Reply #35 on: November 26, 2011, 09:37:04 PM »
"Windows Resource Protection did not find any integrity violations", so nothing is wrong from the scan.

Offline essexboy

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Re: AV protection 2011 malware
« Reply #36 on: November 26, 2011, 09:41:48 PM »
What make is your computer ? HP ?

aznsaiyan1029

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Re: AV protection 2011 malware
« Reply #37 on: November 26, 2011, 09:43:52 PM »
Gateway

Offline essexboy

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Re: AV protection 2011 malware
« Reply #38 on: November 26, 2011, 10:06:54 PM »
Could you follow the steps on this page please http://support.gateway.com/s/issues/2-2408194883.shtml

aznsaiyan1029

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Re: AV protection 2011 malware
« Reply #39 on: November 26, 2011, 10:25:45 PM »
My computer is in window 7 ultimate version atm, so I don have the hardware recovery option, and when I just try regular system recovery I get some error. My hard drive is a gateway gt5628 series.

The error:
System restore failed to extract the file
(C:\\Windows\$NtUninstallKB46766$\2037197674)from the restore point.
The restore point was damaged or was deleted during the restore.
« Last Edit: November 26, 2011, 10:51:11 PM by aznsaiyan1029 »

Offline essexboy

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Re: AV protection 2011 malware
« Reply #40 on: November 27, 2011, 12:26:42 AM »
OK let me check that out

aznsaiyan1029

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Re: AV protection 2011 malware
« Reply #41 on: November 27, 2011, 07:46:18 PM »
Do you think there is any specific drive that I need to download from here to fix the problem? Just wondering.

http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2995

DonZ63

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Re: AV protection 2011 malware
« Reply #42 on: November 27, 2011, 08:15:16 PM »
Quote
Do you think there is any specific drive that I need to download from here to fix the problem? Just wondering.

http://support.gateway.com/us/en/product/default.aspx?tab=1&modelId=2995
The Intel Pro NIC driver referenced in this link is for Vista x86. You stated that you have WIN Ultimate x64? installed.

Did you upgrade your OS from Vista x86 to Win 7 Ultimate x64?

aznsaiyan1029

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Re: AV protection 2011 malware
« Reply #43 on: November 27, 2011, 08:22:40 PM »
yea, I believe so. I got it from some1 else, and its already window 7 ultimate version.

DonZ63

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Re: AV protection 2011 malware
« Reply #44 on: November 27, 2011, 08:44:50 PM »
If you want to fix your NIC driver, try this.

Right click on your NIC entry in Device Manager and then select "Search Automatically For Updated Driver." See my attached screen shot. If that doesn't find anything, then try the other option.