AV protection 2011 malware

[essexboy]

Go to this site  https://skydrive.live.com/?cid=32D8666F4048075B&id=32D8666F4048075B%21117&sc=documents  and download Microsoft Fix it 50566
Copy to the affected system
And run

[aznsaiyan1029]

Ok I did the trouble shooting. Netwrok adapter is working fine. I have no clue how to do the shared folders one and incoming connections one.

The internet connections trouble shooting gives me the same message as I said on the previous post.

homegroup - window firewall incorrectly configured - fixed
          - homegroup needs to be refreshed- fixed

incoming connection - window needs more info to diagnose the problem - error sign

i ran the microsoftfixit50566 and did not fix the problem.

[aznsaiyan1029]

[essexboy]

Could you try to set up a new wireless connection please

[DonZ63]

Let me ask some basic questions. Please bear with me.

Have you checked all your ethernet connections? At the PC and at the router. Are all your router idiot lights lit indicating all connections are active?

Finally did your ISP give your directions on how to set up your broadband connection? Did you check those all out? For example, your ipconfig output indicates that DNS is being provided by the a DNS server on the router. Some ISPs require this be overridden by specifying you enter IP addresses for their servers into TCP/IP settings. Finally, did your ISP assign you a static IP address versus having it dynamically assigned?

[DonZ63]

I also would like to check out this proxy server business.

Open up your browser and post a screen shot of your LAN settings. There should be no info in the proxy server settings. Below is where you do it in IE and what the settings should be.

[aznsaiyan1029]

yea the ethernet is connected, because if i unplug them the yellow icon on the bottom bar will turn into an error red cross instead. The lights are all blinking fine. When I check the status from local area connection status, there are activity going on except it shows no internet access on ipv4 connectivity and ipv6connectivity. I also make sure the proxy server box is unchecked on IE and with automatically detect settings checked only.

[aznsaiyan1029]

My wlan setting is dynamic, because back then the internet just worked without myself knowing what the isp username and the password are. Therefore I have no idea how to set up a new wireless.

[aznsaiyan1029]

I am looking at services tab on system config and I see something maybe related to all this internet chaos. The status of wired autoconfig, PnP- X IP Bus Enumerator, Mircrosoft iSCSI Initiator Service, WLAN AutoConfig, WWAN AutoConfig are all stopped. When I was messing around in the device manager n try to update drivers like WAN Miniports, it said "windows found driver software for your device but encountered an error while attempting to install it". Will any of this be the cause of the problem? Thanks.

[aznsaiyan1029]

Wow I don't know what happened, but after I use window update with the new service pack. The internet works now. Thank you very much for the help and your time everyone. I will go make a restore point now while I can.

[DonZ63]

I somewhat assumed you were on SP1 for WIN 7. I guess that should have been asked.

Yes, a service pack update will replace many existing OS files including those dealing with networking.

BTW - make sure you install at least an anti-virus before you start connecting to the Internet again. Otherwise, you could be infected within minutes.

[essexboy]

I am glad there was a resolution as there are so many elements that affect networking we could end up going aroun in circles.  This malware appears to break bits at random, normally a check of netbt or netbios resolves it

Thank you for the update it is another avenue that I could try