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Author Topic: AV protection 2011 malware  (Read 25509 times)

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aznsaiyan1029

  • Guest
Re: AV protection 2011 malware
« Reply #75 on: November 30, 2011, 12:00:01 AM »
essexboy, I posted the log on reply 72 about the ipconfig/all there. Thanks.
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aznsaiyan1029

  • Guest
Re: AV protection 2011 malware
« Reply #76 on: November 30, 2011, 12:01:28 AM »
Windows IP Configuration

   Host Name . . . . . . . . . . . . : Jenny-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Intel(R) 82562V-2 10/100 Network Connecti
on
   Physical Address. . . . . . . . . : 00-19-D1-E6-52-74
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::f95f:680b:e827:25c%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, November 29, 2011 3:39:35 PM
   Lease Expires . . . . . . . . . . : Wednesday, November 28, 2012 3:39:35 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 234887633
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-AD-79-61-00-19-D1-E6-52-74

   DNS Servers . . . . . . . . . . . : 192.168.2.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Belkin
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
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DonZ63

  • Guest
Re: AV protection 2011 malware
« Reply #77 on: November 30, 2011, 01:11:56 AM »
First, Connection-specific DNS Suffix : should not be your router name which I assume is a Belkin? There should be only an entry there if your ISP requires it and it would take the form of xxxxxxx.com etc.

I have seen enough to say a "hard reset" of the router is required. If you don't know what I am talking about or don't know how to do it, call your ISP provider and they will walk you through it. This is extremely important since it will reset the router to the default manufacturer setting or those set by your ISP if they provided the router/DSL modem. Again, all settings will be wiped on the router including the wireless settings you are now using connect with on your notebook.

Lets see what Essexboy says.
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aznsaiyan1029

  • Guest
Re: AV protection 2011 malware
« Reply #78 on: November 30, 2011, 01:18:26 AM »
Let say my router has problem, but how come my desktop cant detect the other wifi from my neighbors while my laptop can?
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DonZ63

  • Guest
Re: AV protection 2011 malware
« Reply #79 on: November 30, 2011, 01:26:25 AM »
One other point.

If your router is a Belkin Model F5D7230-4, Hardware ver. 2000, Firmware ver. 4.05.03, the firmware should upgraded or the router replaced.

This router can be hacked via a DNS rebind attack.
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DonZ63

  • Guest
Re: AV protection 2011 malware
« Reply #80 on: November 30, 2011, 01:34:53 AM »
I assume your router is a combo ethernet and wireless. The wireless connection is a separate connection from the ethernet connection. Luckily, your wireless connection appears to be OK.
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aznsaiyan1029

  • Guest
Re: AV protection 2011 malware
« Reply #81 on: November 30, 2011, 04:11:13 PM »
I can connect to my router on this desktop with no problem, and it even said the internet status in connected. There is just an annoying little yellow sign on the icon saying no internet access. My firmware is up to date. Before the malware problem, both laptop and desktop worked fine. I believe there maybe some wrong setting of my network or corrupted file like registry. I remember I deleted some registry through malware byte last week.
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DonZ63

  • Guest
Re: AV protection 2011 malware
« Reply #82 on: November 30, 2011, 07:08:43 PM »
Are you now saying that your have no Internet issues on the desktop PC that was infected other than "this annoying little yellow sign" inside your network connectivity icon located on the right side of your lower task bar?
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aznsaiyan1029

  • Guest
Re: AV protection 2011 malware
« Reply #83 on: November 30, 2011, 08:51:12 PM »
When I connected to the router ping's address (the router setting page 192.168.2.1), it said the internet status is connected. there is the yellow warning icon on the internet icon saying no internet access when I move my cursor over.
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DonZ63

  • Guest
Re: AV protection 2011 malware
« Reply #84 on: November 30, 2011, 10:00:36 PM »
Try this.

Go into the Avast GUI. Select Real Time Shields. Then Web Shield, then Expert Settings. Place a checkmark in the Scan traffic from well-known browsers only. Leave the checkmark for Enable Web Scanning in place. Click on the OK button button.

Then shut down the Avast GUI and reboot your PC. After the boot completes. the yellow icon in the Network Connectivity icon on the lower task bar should be gone.

Now try to connect to the Internet.

I told Avast about this issue in the 6.0.1289 release and they never fixed it. Only applies to WIN 7 as far as I am aware off. Don't know if they fixed it in the new version. I will have to test that.

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aznsaiyan1029

  • Guest
Re: AV protection 2011 malware
« Reply #85 on: November 30, 2011, 10:32:55 PM »
i removed all the anti virus program including avast, should i redl it apply the setting?
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Offline essexboy

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Re: AV protection 2011 malware
« Reply #86 on: November 30, 2011, 10:36:52 PM »
Lets see if windows can determine the problem

1. Click Start, and then click Help and Support.
2. Under Pick a task, click the link to Use Tools to view your computer information and diagnose problems, and then click Network Diagnostics in the list on the left.
3. Click Scan your system. The Network Diagnostics tool collects configuration information and performs automated troubleshooting of the network connection.
4. When the process is complete, look for any items that are marked "FAILED" in red.

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aznsaiyan1029

  • Guest
Re: AV protection 2011 malware
« Reply #87 on: November 30, 2011, 10:50:26 PM »
I don have internet access on it, so after I click windows help and support, it only tell me to put in key word in the search bar. When I go the window network diagnostics, all it said is " windows could not automatically detect this network's proxy settings" like i mentioned in earlier posts.
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DonZ63

  • Guest
Re: AV protection 2011 malware
« Reply #88 on: November 30, 2011, 11:00:50 PM »
Try this. Click on Troubleshoot problems from this screen.
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DonZ63

  • Guest
Re: AV protection 2011 malware
« Reply #89 on: November 30, 2011, 11:11:31 PM »
BTW - Is your firewall on? Are you using the WIN 7 firewall in it's default configuration?

You should not be connecting to the Internet without at least an operational firewall with inbound protection. More so without any AV installed.
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