Author Topic: What is the meaning of Manual Quarantine??!!!!  (Read 6923 times)

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phyniks

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What is the meaning of Manual Quarantine??!!!!
« on: November 27, 2011, 06:46:13 PM »
I 've been using avast for sometime but i have a problem
when i manually put some file in virus chest(Virus Chest>>Add..) it is still there at it's place ???
Worstly,it can be eecuted by clicking!!!! :-\
if this is okay,what does manual quarantine mean??!!!
every one can test this<put some sample file on desktop,add it to virus chest,go back to your desktop,is it there?now click on it
tell me about what happens,thanks :D


Offline DavidR

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #1 on: November 27, 2011, 06:54:03 PM »
When you add a file to the chest you are only making a copy of the file in the chest, you still have to deal with the original. There is no need to this as this is the expected behaviour, if avast detects a file as infected then it moves it to the chest removing the original.

Presumably you are adding a file to the chest because avast doesn't consider it infected but you do ?

If so confirm the file is infected:
heck the offending/suspect file at: VirusTotal - Multi engine on-line virus scanner and report the findings here, post the URL in the Address bar of the VT results page.

If multiple scanners detect it - Send the sample to avast:
Send the sample/s to avast as a Undetected Malware:
Open the chest and right click in the Chest and select Add, navigate to where you have the sample and add it to the chest (see image). Once in the chest, right click on the file and select 'Submit to virus lab...' complete the form and submit, the file will be uploaded during the next update. Note: manually adding to the chest doesn't remove them from the original location, so they still have to be dealt with in that location. Presumably this is the way you manually quarantined it ?
Or
Send the sample to virus (at) avast (dot) com zipped and password protected with the password in email body, a link to this topic might help and undetected malware in the subject.
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Offline Pondus

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #2 on: November 27, 2011, 07:05:06 PM »
Quote
What is the meaning of Manual Quarantine?
you can also use it like this


Moving files to the Virus Chest
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=501#idt_03



Submitting files from the Virus Chest to avast! Virus Lab
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=501#idt_07

Offline Lisandro

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #3 on: November 27, 2011, 07:28:17 PM »
You add files to Chest, not move them. Only avast "move" the file to Chest when it detects it as infected.
You need to manually delete the original file.

To know if it is infected, try www.virustotal.com
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phyniks

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #4 on: November 27, 2011, 09:08:52 PM »
this is what i said
the goal of quarantine is to stop something from spreading
when u put something in Q.(virus chest) it should be neutralised

let me explain:
if u become suspicious of some file u should be sure it does not do you any harm untill it is analysed by the your antivirus
another point,
imagine u find a malware which is not captured by avast(u send it to viirus total and it is surely a malware) what can u do?just send it to avast,wait and see when they add it to their database?!!!

see what other competitors do,Norton,Avira,ESET,Kaspersky
they all neutralise and disable the files which are manually picked

 
I think this should be resolved

Offline Lisandro

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #5 on: November 27, 2011, 09:13:30 PM »
this is what i said
the goal of quarantine is to stop something from spreading
when u put something in Q.(virus chest) it should be neutralised
When you move from the antivirus, yes, it's neutralized.
When you manually add the file to Chest, you're adding, not moving.

imagine u find a malware which is not captured by avast(u send it to viirus total and it is surely a malware) what can u do?just send it to avast,wait and see when they add it to their database?!!!
As you've got access to the file, send it to virus total, just delete it.
The situation is whom sent the file to Chest: the user or the antivirus.
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phyniks

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #6 on: November 29, 2011, 11:41:23 PM »

As you've got access to the file, send it to virus total, just delete it.
The situation is whom sent the file to Chest: the user or the antivirus.

well some malwares(lots of them) cannot be deleted by r-clicking
deleting in the simple way may not be safe sometimes


When you move from the antivirus, yes, it's neutralized.
When you manually add the file to Chest, you're adding, not moving.

there should be no difference between adding and moving

follow the link,u can see Norton is using the same word but it neutralises the file you "add"
https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=v6200348_NAV_OEM_2012_en_us&lg=english&ct=united+states&product=home&version=1&pvid=f-home





Quarntined file shoud be disabled,that s a rule
no matter who has put it there,user or antivirus
your guard should block the file you want,not just do what he desires
as I said before,other famous competitors do the same and I hope avast resolve this in the next program update
« Last Edit: November 29, 2011, 11:43:31 PM by phyniks »

phyniks

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #7 on: November 29, 2011, 11:46:31 PM »
 IT can be resolved in the next version ;D

Offline igor

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #8 on: November 30, 2011, 12:02:02 AM »
Could be, but most likely won't be.
Manual adding files to Chest is basically just an alternative way to submit the file to the virus lab for analysis. And the fact that the users thinks the file is malicious doesn't automatically make it true - that's up to the virus lab to decide whether the detection should be added.

Actually, what you describe ("your guard should block the file you want,not just do what he desires") would make a nice security hole - you could just arbitrarily remove files your user account doesn't have rights for - so no, it's not a good idea.

phyniks

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Re: What is the meaning of Manual Quarantine??!!!!
« Reply #9 on: November 30, 2011, 05:32:56 AM »
you mean all best security softwares such as Norton,Avira,Eset,Kaspersky are giving their users the wrong rights?
I m sorry ,but in my opinion that s not a sensible judjement
take a look at this chart:
http://chart.av-comparatives.org/chart2.php
u can see avast database is not that good,actually,only webroot is worst in the last month
it means there are lots of malwares whiich are not captured,when u send them to V.Total and u find it as a malware what can u do,just submitting is not a good idea,manual deleting is also not as safe as quarantining becuause lots of malwres cannot be deleted easyly(and completely)
All the giant softwares give their user the right to neutralise every file they want
A quarantine file which can be executed is not actually Quarantined

everything in the CHEST sould not be accessed that easily,no matter it is a jewel(real world) or a file(virtual world)

 
« Last Edit: November 30, 2011, 05:40:37 AM by phyniks »