Author Topic: Another "Privacy Protection" Victim ...  (Read 7195 times)

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lostfilez

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Another "Privacy Protection" Victim ...
« on: November 29, 2011, 06:41:55 AM »
I'm in safe mode and I'm able to open and run the internet.
But in normal mode, I'm not able to open any program -- including avast. :-\

I've read the post by choirgirl ...
so I've gotten to the step where OTL is downloaded and run ...

can someone help me finish the rest?
Oldman? :D



Offline oldman

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Re: Another "Privacy Protection" Victim ...
« Reply #1 on: November 29, 2011, 07:09:09 AM »
Hi lostfilez,

Please post the logs from OTL. Please do not use any of the fxes in choirgirl1's thread as they may not apply to your computer.

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #2 on: November 29, 2011, 07:12:56 AM »
Oldman!!! :D 
Oh thank you!!!!!
Ok posting now as attachment....

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #3 on: November 29, 2011, 07:28:20 AM »
realizing that there is another file generated from the OTL run labeled "extras"
...
Here it is.
 :)

Offline oldman

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Re: Another "Privacy Protection" Victim ...
« Reply #4 on: November 29, 2011, 05:02:26 PM »
Hi lostfilez,
 
Unfotunately the forum softeware has made the logs unreadable (looks like Chinese). This happens from time to time. Please upload the logs to http://www.mediafire.com/ and post the link in your next reply.

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #5 on: November 29, 2011, 08:54:41 PM »
wow...ok, that *is* simple file sharing.
Text files uploaded.

Offline Pondus

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Re: Another "Privacy Protection" Victim ...
« Reply #6 on: November 29, 2011, 08:59:42 PM »
you need to save/attach the log as ANSI and not unicode

look here how to   http://forum.avast.com/index.php?topic=53253.0

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #7 on: November 29, 2011, 09:02:03 PM »
Thanks Pondus ...
As soon as I posted, I realized it wasn't as simple as it appeared as nothing posted ... :-\

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #8 on: November 29, 2011, 09:34:06 PM »

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #9 on: November 29, 2011, 09:40:24 PM »
Doh   ::)

text version at Media:

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #10 on: November 29, 2011, 09:42:57 PM »

Offline Pondus

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Re: Another "Privacy Protection" Victim ...
« Reply #11 on: November 29, 2011, 09:58:04 PM »
why do you attach hand upload to mediafire....not necessary to do both?

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #12 on: November 29, 2011, 10:13:44 PM »
covering all bases...
too much is better than too little.
 ;)

Offline oldman

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Re: Another "Privacy Protection" Victim ...
« Reply #13 on: November 29, 2011, 11:39:48 PM »
Hi lostfilez,

 Saving as ANSI seemed to o the trick.

Next, Right click on OTL.exe and chose Run as Administrator to run it
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
  • Do Not copy the word CODE
  • please note the fix starts with the :
Code: [Select]
:Services
:OTL
O4 - HKCU..\Run: [Privacy Protection] C:\Users\blakely\AppData\Roaming\privacy.exe File not found
:Files
C:\Users\blakely\Desktop\Privacy Protection.lnk
ipconfig /flushdns /c


Then click the Run Fix button at the top
  • Let the program run unhindered
  • Please save the resulting log to be posted in your next reply.
  • Reboot your computer Your computer into normal windows.
Please post the  OTL fix log.

Next

Download and save to your desktop the attached file, scan.txt

  • Right click on OTL.exe amd click "Run as Administrator" to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click on Minimal Output at the top
  • Check the boxes beside LOP Check and Purity Check.
  • Double click inside the Custom Scan box at the bottom
  • A window will appear saying "Click OK to load a custom scan from a file or Cancel to cancel"
  • Click the OK button and navigate to the file scan.txt which we just saved to your desktop
  • Select scan.txt and click Open. Writing will now appear under the Custom Scan box
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won't take long.
    • When the scan completes, it will open a notepad window. OTL.Txt, no Extras.Txt this time.
    • You can attach it to your next reply.

    Please post back with
    • OTL fix log
    • OTL.txt
    How's the computer?

lostfilez

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Re: Another "Privacy Protection" Victim ...
« Reply #14 on: November 29, 2011, 11:49:31 PM »
Ok -- ran the fix. It took all of two seconds.
Log is uploaded in ANSI format (thanks again Pondus).
Going back in to read/follow the second part of the instructions...

:) thanks for helping with this