Author Topic: Error code 0000A410 when Management Service tries to start  (Read 5268 times)

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asimovfr

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Error code 0000A410 when Management Service tries to start
« on: November 24, 2004, 04:51:19 PM »
Hi !

I've just made a fresh install of the latest adnm package (downloaded today) on my computer. The OS is windows XP SP2 (firewall disabled or enabled doesn't change anything) and belongs to a W2K Domain. First I just want to be able to check the avast antivirus updates on the domain clients (maybe 70 computers). So I just let the install proceed to the MSDE installation. But I have a problem with the "Avast! Management Server" service. When I try to launch it I have this message : "Error 42000: 0Xa410"

here are the logs files contents:
error.log:
24/11/2004   16:24:14   1101309854   SYSTEM   2744   Error 0000A410 has occured while loading the global data storage.  

info.log
24/11/2004   16:24:13   1101309853   SYSTEM   2744   Installer information: Going to create database of avast! on MS SQL server "JANY\avast", using user "admin"...  
24/11/2004   16:24:14   1101309854   SYSTEM   2744   Installer information: Cannot initialize data source, error 0x80040E4D...  


the service connection tab can be configured either opening a session with the local system account (and I *do* have local administrative rights on my computer, and on the domain as wel, since I belong to the domain admins group), either with the domain administrator account. I've tried everything, logging locally on my pc with the PC administrator account, logging with the domain administrator account, praying God ;) before trying to start the service, no change !!

have you any clue ??? Do you need any extra info ? Thanks !

asimovfr

  • Guest
Re:Error code 0000A410 when Management Service tries to start
« Reply #1 on: November 24, 2004, 04:57:34 PM »
Just thinking... could my problem be linked to the licence file validity date ??? On the ADNM download page I guess the date was something like 11/15/2004....