Author Topic: Avast just stops scanning at a certain point  (Read 17686 times)

0 Members and 1 Guest are viewing this topic.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48621
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast just stops scanning at a certain point
« Reply #15 on: February 26, 2012, 11:26:21 AM »
I too am experiencing the same issue. My OS: Windows 7 ultimate.

I am experiencing other issues. I am unable to use my Windows Live Mail program and other programs are not loading eg Java dependent programs which is why I am running avast in the first place.

I had Advanced SystemCare installed and thought it could be a problem so I uninstalled. No improvement other than computer loading a bit faster.
Welcome to the forum.
Please start your own topic. Thanks.  :)
Free Security Seminar:  -  Important: -- My Web Site: - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast & Clean Install -- My Online Activity

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11863
    • AVAST Software
Re: Avast just stops scanning at a certain point
« Reply #16 on: February 26, 2012, 02:46:28 PM »
nrfw: Can you please try to following?
1. Disable avast! self-defense (Settings / Troubleshooting)
2. Stop avast! Behavior Shield
3. Start the scan again and wait until it gets stuck
4. Open Task Manager, on the Processes tab select AvastSvc.exe, rightclick on it and select "Create dump file".
5. Wait for the dump creation to be finished (i.e. till the Cancel button turns into OK). You'll see the location where the dump was created, and you can copy&paste that test.
6. Rename this file to something unique, or compress it into a uniquely named archive, and upload it to