Author Topic: Error after installing BP Administration Console  (Read 5636 times)

0 Members and 1 Guest are viewing this topic.

tech9214

  • Guest
Error after installing BP Administration Console
« on: September 29, 2011, 09:16:44 PM »
I was running 4.8 and decided to upgrade to 6 BP. I ran the installer and it completed without any errors, but when I go to launch the Administration Console, I get a message stating "Cannot display the webpage"   Seems like a weird error.  Is there a step that I'm missing?

Thanks


Offline giogio

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 4088
Re: Error after installing BP Administration Console
« Reply #1 on: September 29, 2011, 09:42:29 PM »
A lot of question..
Have you reboot you system?
You must  be sure, that all the services (Avast net, IIS, SQL..) on the server is running properly..
Have you added the exclusion for a certificate warning on your browser? Or have you tried with another browser?
Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
Cloud Console 2.18
-FF52-TB52

tech9214

  • Guest
Re: Error after installing BP Administration Console
« Reply #2 on: September 29, 2011, 11:45:32 PM »
I have rebooted the system.  I only have IE8 installed on the server.    Don't think it matters but the old 4.8 is installed on this server as well.

Offline giogio

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 4088
Re: Error after installing BP Administration Console
« Reply #3 on: September 30, 2011, 08:22:53 AM »
4.8 has a different type of console, please verify:

You must  be sure, that all the services (Avast net, IIS, SQL..) on the server is running properly..

and

Have you added the exclusion for a certificate warning on your browser? Or have you tried with another browser?

Prima di scrivere sul forum per favore leggi le istruzioni qui https://forum.avast.com/index.php?topic=144453.0
Non inviatemi MP per supporto,grazie-No support PM please
Home: E8400-4GB RAM-500GB HDD-Win10.0.15063x64-Avast! Free 17.3.2291-CryptoPrevent-MBAM 2.2free-Chrome 57(uBlock origin)-TB52
Work: i5-2400-4GB RAM-500GB HDD-Win 7sp1x64-Avast!Business Security 12.3.2515,     
Cloud Console 2.18
-FF52-TB52

Offline rkniffin

  • Avast Reseller
  • Jr. Member
  • *
  • Posts: 40
Re: Error after installing BP Administration Console
« Reply #4 on: September 30, 2011, 02:43:11 PM »
This document helped us with a similar issue with SBC installed on Windows 2003:

http://www.avast-antivirus.es/pdf/Configuring_IIS.pdf

tech9214

  • Guest
Re: Error after installing BP Administration Console
« Reply #5 on: October 03, 2011, 07:56:59 AM »
This document helped us with a similar issue with SBC installed on Windows 2003:

http://www.avast-antivirus.es/pdf/Configuring_IIS.pdf




Perfect!!! Thanks for the link. That fixed it for me

studio_two

  • Guest
Re: Error after installing BP Administration Console
« Reply #6 on: January 04, 2012, 05:19:45 PM »
This document helped us with a similar issue with SBC installed on Windows 2003:

http://www.avast-antivirus.es/pdf/Configuring_IIS.pdf


Thanks, yes that worked for me also.

Stephen