Error upon virus deletion

[mark5247]

Hi, I am a new free Avast! user and when I scanned my computer there were some errors when trying to remove, or move to chest with 2 viruses and I don't know how to remove them (FREE USER).
Status:
Threat: Win32:Adware-Gen[Adw] (HIGH) - Error system cannot find the file specified (2)
2 of these viruses are the same and cannot be deleted... should I repair or somthing? or manual removal how can I do this? I am sure a lot of you have the same as me and solved it.

[DavidR]

What is the file name and location of the detection ?

[Pondus]

Threat: Win32:Adware-Gen[Adw] (HIGH) - Error system cannot find the file specified (2)

my guess is that if you reboot and scan again....the detection is gone  

but as David say...where are/was they located ?

[mark5247]

well the File name is called and the location is

c:\Program Files (x86)\ClickPotatoLite\bin\10.0.668.0\ClickPotatoLiteSABHO.dll

its a shared computer so one of my family members somehow did it cause I don't remember installing this

[Lisandro]

I suggest you schedule a boot time scanning and send infected files to Chest.

[mark5247]

I will but how come I cant delete them?

[Pondus]

If avast cant find the file....it may mean it is already gone

that is why i suggested reboot and scan again....if still detected and not removed, i would run a quick scan with Malwarebytes

it is not a dangeorus malware

Adware:Win32/ClickPotato is a program that displays pop-up and notification-style advertisements based on the user's browsing habits.

http://www.microsoft.com/security/portal/threat/Encyclopedia/Entry.aspx?Name=Adware%3AWin32%2FClickPotato

[mark5247]

my father told me once that he installed both a anti virus and malaware and nearly destroyed his computer... Ill just do the reboot and scanning and if that dont work I can try to delete manually after all I know the directory of this stupid virus file

[DavidR]

Someone has either installed Click Potato or it has come bundled with some other application, whilst it is adware (not seriously bad) you don't want it. Using the information in the link given by Pondus you should be able to remove it manually.

However, you may need other tools and malwarebytes anti-malware (MBAM) and avast won't destroy your computer, as you will see from many peoples' signatures lots of us use that combo without problem.