I'm using Windows XP, SP3. Maybe SP3 is the problem, as I installed it very recently (1/20/12), because it was required in order to create a "virtual private network" to let me access files from home that are stored on my network drive at work. (I work at a university that uses Windows XP and stores My Documents on a network drive.) I went to the Secunia forum page but didn't see any way to ask about the problem.