Dear Avast,
Hello! My name is Nathan Koepke and I am experiencing compatibility issues with Avast running with several products such as Citrix clients (ctxpidmn.sys), Trustware BufferZone, Jetico BestCrypt, and Immunet Protect. If I have these programs on my computer, they cause aswSP.sys to crash probably because of a conflict between the GMER-based rootkit protection code in aswSP.sys and the hooking routines of the drivers of these products that I tried to run with Avast. I have used the GMER tool in the past and its driver is very problematic in some situations. Therefore, I would like to suggest that in the next update or so that the rootkit protection be rewritten in order to assure compatibility with these software programs.
Or maybe have an option in the avast! general settings to turn off the rootkit protection part of the aswSP.sys module.
I have Windows 7 x64 and if you could please rewrite how aswSP.sys hooks into the system that would be great.
Sincerely,
Nathan Koepke