[Solved] Avast update will not complete!

[Davy]

Since Avast 7 update I get a window saying Avast update nearly complete, so I click 'finish' and the window goes - trouble is it happens each time I reboot and can't find a way to stop this popping up!

Any help please, thanks?

Dave

[.: L' arc :.]

I don't exactly get what you mean. Does it say that the update did not complete successfully or was it that it always show an "update completed" every reboot?

[Davy]

It says-:
'Complete your upgrade to Avast 7', underneath this it say's, 'you are almost done, click finish to complete' - but this message keeps coming back every time I do a re-boot!

Thanks for quick response!

Dave

[.: L' arc :.]

I see. Please try this workaround:

1. Avast main GUI -> settings -> troubleshooting -> disable the self defense module and save settings (don't worry about the messages, accept).

2. search for the file "avast5.ini" (even if it is version 7 of avast); EDIT the file with notepad.

3. in "avast5.ini", look for the "[common]" section. There should be an entry named "ShowSetupOutro".

4. change the above entry "ShowSetupOutro" from 1 to 0 (zero).

5. save the file and reboot.

6. go back to avast main GUI -> settings -> troubleshooting -> enable the self defense module and save.

[Davy]

Disabled 'Self Guard' but cannot locate avast5.ini by searching or looking in Avast folder in programs.

Nor is there any similar files listed.

Dave

[ady4um]

In Windows Explorer (and in your search) you would need to enable 'show "Hidden" and "System" files'. You could also set to "show file extensions".

[Davy]

Thanks  .: L' arc :. problem solved.... sorry ady4um just pipped ya to it, just that mi eyes wasn't were they should have been!  Thanks again for such prompt replies.

Dave

[castalla]

Same problem - but whenever I try to edit the file it just says I don't have permission!!!!

Should users really have to go through all this!!!

[Lisandro]

See also http://forum.avast.com/index.php?topic=94514.msg752850#msg752850

[masterice]

Further to the original answers I have found the following which may be of help to Win7 users.

For Win7 the avast5.ini file is located (on my machine) at c:/programdata/avastsoftware/avast/

I also found that the value for avast5.ini was not as stated in the article. It was neither 0 nor 1 but was set to 2. Setting to zero after editing and rebooting cleared the problem

Dale H