Author Topic: Web Shield is stopped  (Read 2751 times)

0 Members and 1 Guest are viewing this topic.

matt4mat

  • Guest
Web Shield is stopped
« on: February 27, 2012, 09:30:23 PM »
I looked at my antivirus today and saw that the Web Shield is not running. I try to click "Fix Now", but nothing happens. Diving a little deeper, avast says the "service stopped" and "Please run avast! service first to activate this shield." What is this referring to? Thanks.

ZZZ7

  • Guest
Re: Web Shield is stopped
« Reply #1 on: February 27, 2012, 09:32:38 PM »
I had the same problem,fixed it by useing the uninstall utility from Avast in safemode and then installing a new setup file.

Offline lukas.hasik

  • Avast team
  • Advanced Poster
  • *
  • Posts: 940
  • Product manager of Avast Security for Windows
Re: Web Shield is stopped
« Reply #2 on: February 27, 2012, 09:34:25 PM »
what is your avast version at Maintenance tab?
Quality is also a feature.

ZZZ7

  • Guest

matt4mat

  • Guest
Re: Web Shield is stopped
« Reply #4 on: February 27, 2012, 09:51:05 PM »
My version number is 7.0.1407

Thanks.

matt4mat

  • Guest
Re: Web Shield is stopped
« Reply #5 on: February 28, 2012, 01:00:30 AM »
Uninstalled, ran the removal utility, reinstalled, and still the web shield is disabled. Thoughts?