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FWIW, I do think many Americans and possibly some others have the images thoroughly rooted in their mind and seeing similar tower/city type scenes cause recall of the WTC images and by extension the strong feelings of sadness and in some cases personal loss.
Someone should alert Avast that the image of the World Trade Center Towers in their software's Autosandbox advertisement is in very bad taste, insensitive, and offensive. They should replace it ASAP.