Author Topic: Password lost  (Read 2174 times)

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Offline tomsbdj

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Password lost
« on: March 02, 2012, 01:46:07 PM »
Hello,

I lost my avast password. How can I recover it ?

Thanks

Thomas.

Offline reinhardholzner

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Re: Password lost
« Reply #1 on: March 02, 2012, 02:01:14 PM »
you need to reinstall

Offline VFRJohn

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Re: Password lost
« Reply #2 on: March 10, 2012, 07:12:42 AM »
reinstall doesn't seem to do the job. It still requests the password.
There are three avast files down in /system and /etc which I suspect are remembering the old password, but the file system is read-only and I can't figure how to delete them. They are left behind when you uninstall Avast.
What other ideas can we try?

Offline reinhardholzner

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Re: Password lost
« Reply #3 on: March 11, 2012, 03:41:29 PM »
you need to uninstall both Anti-Theft and Mobile Security because they sync the passwords and uninstalling just one tool is not enough.