Author Topic: Avast installing 3 drivers, then destroying the TCP/IP stack.  (Read 2647 times)

0 Members and 1 Guest are viewing this topic.

Vipersfate

  • Guest
Had a customer bring me their computer in with issues. Customer installed avast. Checked out the system, no rootkits, virii, or anything negative, except that the entire TCP stack corrupted itself with the avast drivers. Why in the hell does avast need to install virtual drivers to protect a computer? Seriously, what's the fix for taking care of those issues? I've already reinstalled the TCP stack, and lo and behold, it's still out because of the avast drivers. Explanation required.

Edit: This is the same shit that Norton has an issue with as well. Be careful Avast! team, you're going to do the same shit norton did, and fail miserably like they did.
« Last Edit: March 15, 2012, 08:02:51 PM by Vipersfate »

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Avast installing 3 drivers, then destroying the TCP/IP stack.
« Reply #1 on: March 15, 2012, 08:02:27 PM »
As far as I am aware Avast does not mess with the stack - if it did then there would be a multitude of irate people around

What is the name of the driver ?

Vipersfate

  • Guest
Re: Avast installing 3 drivers, then destroying the TCP/IP stack.
« Reply #2 on: March 15, 2012, 08:04:02 PM »
Avast Firewall NDIS Filter Miniport.

EDIT: Ran aswclear, which I should'nt have to, and it removed the driver and cleared up the tcp/ip stack. That's a definite issue right here. There is absolutely no reason to install proprietary virtual drivers to protect a computer. Quit this shit.

I'm going to be recommending other products to my customers from now on, this is just unacceptable
« Last Edit: March 15, 2012, 08:09:27 PM by Vipersfate »

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Avast installing 3 drivers, then destroying the TCP/IP stack.
« Reply #3 on: March 15, 2012, 08:34:39 PM »
I have AIS on my system and have not experienced this problem

What was the previous AV/Firewall installed

Offline igor

  • Avast team
  • Serious Graphoman
  • *
  • Posts: 11849
    • AVAST Software
Re: Avast installing 3 drivers, then destroying the TCP/IP stack.
« Reply #4 on: March 15, 2012, 08:45:16 PM »
It shouldn't be that hard to understand that a network driver might be needed to implement the firewall functionality.
And since you seem to be the only one having this problem, the issue is/was most likely something else.
« Last Edit: March 15, 2012, 08:52:56 PM by igor »

AdrianH

  • Guest
Re: Avast installing 3 drivers, then destroying the TCP/IP stack.
« Reply #5 on: March 15, 2012, 08:50:13 PM »
AIS on 3 systems here and never had this issue in avast 5/6/7.

Offline essexboy

  • Malware removal instructor
  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 40589
  • Dragons by Sasha
    • Malware fixes
Re: Avast installing 3 drivers, then destroying the TCP/IP stack.
« Reply #6 on: March 15, 2012, 09:31:38 PM »
I have come across this problem before where McAfee or Norton was not fully uninstalled and the stack was blocked, and internet access was not available until it was totally removed